PIP phone assessment

Mijuka
Mijuka Online Community Member Posts: 139 Empowering
in Benefits and income

hi, had a situation when assessment on phone took long, for me it was 3 hours.

i had at least 2 toilet breaks as having bladder issues. i had another 15 break.. after 2 hours of sitting next hour i was standing.. as the bank pain would not allow me to sit.

i had a headaches since 5 in the morning. interview was 12..

after 3 hours i just could not continue even with most of my efforts, throat started naturally to hurts after 3 hrs of speaking

interview was stopped after 3 hours.. it incapacitated me for the rest of the day,. next morning got up at 5 with a massive migraine..

continuation of the interview 6 ma

DID ANYONE HAD A SITUATION WHEN AFTER AN HOURS DUE TO PAINS APPLICANT FOR PIP JUST SAY ICANNOT CONTINUE PLS SHEDUCEL NEXT MEEETING OR COMPLET INTERVIEW BASED ON EVIDENCE

CAN THEY COMPLETEDLY DISMISS MY CLAIM.. PLS INFORME THANX

s

Comments

  • Adrian_Scope
    Adrian_Scope Posts: 14,387 Online Community Programme Lead

    Hello @Mijuka. I hope you're feeling a little better today?

    A 3 hour assessment sounds exhausting! Your claim shouldn't be dismissed just because you were unable to continue due to pain or fatigue. It’s quite common for assessments to be stopped and rearranged if someone becomes too unwell to carry on.

    Typically an assessor will either choose to continue it another day, or complete the report using the evidence they already have (your form, medical evidence, and what was discussed).

    If they need more information, they will contact you. Otherwise, they will send their report to DWP, and DWP makes the decision.

  • Mijuka
    Mijuka Online Community Member Posts: 139 Empowering

    thanx for support. yes they scheduled another 6 march.. but i mean to keep talking for 3 hours,.. job interviews do not last that long. for the last 2 hours i was constantlky complainig of back pain, fatigue and begged for breaks.. but 15 min break does not help w back pain. i was truly schocked that it could go on for 3 hours and we have not finished.

  • Mijuka
    Mijuka Online Community Member Posts: 139 Empowering

    i myself asked them to complete it another day …. was granted permission.. but does snot sound normal to en gage people claiming health problems for 3 hours talking. . thank you again. have a nice day

  • Rachel_Scope
    Rachel_Scope Posts: 3,160 Scope Online Community Coordinator

    It's good that you asked to complete it another day @Mijuka. 3 hours is such a long time for anyone to be talking so well done for speaking up and advocating for yourself. How are you feeling about the next appointment?

  • Mijuka
    Mijuka Online Community Member Posts: 139 Empowering

    does sound weird my PIP interview. Last time after 3 hrs lasting interview I was told that there are 3 more activities to discuss left. However, today, assessor said, that interview starts from scratch. I reminder asssessor tht i am not able tyo stand 3 hours long interview. I know they need to ask what i need. i might be slow to explain. but after an hours, i need an hours break, then i will be able to continue. Assessor said, she will ned to ask MAnager, i waited for 50 minutes. then probably disconnected. afterwards all my efforts to reach MAximus on phone were fruitless. Another things: my interview of today scheduled at 9 . actually started at 13 hrs. I had been by phones since 8.30 th is morning. Interview lasted 30 min. not really interviwe, but bla bla reguired by law at the start.

    now i understand why people claiming PIP resort to assistance of professional people . I got an impression that i am subjected to this on purpose. as i complained to DWP boss.

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