Yet another review

claytonspurple
claytonspurple Online Community Member Posts: 3 Listener
in Universal Credit (UC)

Wonder if anyone can help.

In the last 18 months I have had 3 reviews. The second one I had we asked the person who rang us if we would get another one and she said that we shouldn't as they are random... Anyway six months later we got another one! The adviser told us that everyone is being reviewed every 6-12 months and this time around we have to report our capital every month, I asked why we have to tell them how much is in our bank every month during our assessment window when they get bank statements off us when the review comes round... Both myself and my husband are on a joint claim with our children on there, we also have LWCR (think that's what it's called) these reviews are affecting my husbands mental health everytime we get a message stating a review is due.

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 8,560 Championing

    Do you have over £6k in capital? In those circumstances you would be expected to give an update each month as the amount would determine your monthly UC payment.

    Some people like myself go through one review (September 2023) and have yet to have another, others do seem to get them more frequently.

    There is virtually no official information posted revealing their methodology, so any opinion offered would be pure speculation.

  • Mary_Scope
    Mary_Scope Posts: 4,212 Scope Online Community Children and Family Specialists

    Hi @claytonspurple and a warm welcome to the community from me!

    Sorry to hear about this, it sounds like a really stressful situation and it can definitely take a toll on mental health. Did they say if there was a reason why this is happening?

  • claytonspurple
    claytonspurple Online Community Member Posts: 3 Listener

    We don't have any savings at all (wish we did lol)

    II did ask the adviser during the last review and all she said was that everyone will be having a review eventually, it wouldn't be too bad if it was yearly but when it's every 6 months it's starting to take a toll.

    We can never get an explanation other than it's to make sure we are getting the correct amount of money each month.

    I have looked everywhere to see if it's a stipulation that we have to update how much we have in the bank every month and if we don't would we get suspended as the advisor we spoke to was useless.

  • Kimi87
    Kimi87 Online Community Member Posts: 8,560 Championing
    edited March 4

    Capital doesn't just mean savings, things like property, premium bonds, ISAs, unspent benefit income in current account after a certain point etc all count as capital.

  • claytonspurple
    claytonspurple Online Community Member Posts: 3 Listener
    https://forum.scope.org.uk/discussion/comment/1106719#Comment_1106719

    AllAll we was told was to report how much is in our bank account and if there is anything in our savings account every month, preferably before our payment date.

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