UC Journal Help

teresasue
teresasue Online Community Member Posts: 26 Connected
in Universal Credit (UC)

Hi does anyone know much about the UC Journal please. My son migrated from ESA Support group and we told them he has a small Pension of £33.60 a month. Every April it goes up a tiny bit perhaps 50p or 60p a month. Should I tell UC this in Journal. Scared of doing it wrong please

Comments

  • Stellar
    Stellar Online Community Member Posts: 407 Pioneering

    Yes, because pension amounts are deducted in full from UC. If you don't, they'd say they overpaid you.

  • Kimi87
    Kimi87 Online Community Member Posts: 8,648 Championing

    Yes you do need to tell them that the pension has increased.

    Add a Journal note using the Payment option as this will go to his case manager, who should make the adjustment.

  • teresasue
    teresasue Online Community Member Posts: 26 Connected

    @Kimi87 thank you. Looking to find it is it in the main Home bit under Journal just in there? Couldn't find journal under payments expect I'm being thick I'm not very familiar with the UC site

  • Kimi87
    Kimi87 Online Community Member Posts: 8,648 Championing

    Yes it is in the main Home bit.

    Once you are in the Journal section, you will see a green button "add a Journal entry".

    You will then see a list of options under "Choose a catagory for your Journal note".

    Select the payment option.

  • teresasue
    teresasue Online Community Member Posts: 26 Connected

    @Kimi87 thank you that's so helpful

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