Received a letter today asking for confirmation of date of birth and passport. Is this normal?
dawny63
Online Community Member Posts: 43 Contributor
Hi I'm asking for help for my husband. He has had a recent telephone assesment for pip. It's a new first claim. Received a letter today asking to confirm his date of birth. Also requesting his passport. Is this normal.?
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Comments
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Hi @dawny63 Welcome to the community, I must admit I haven't heard of that before but as it was a telephone assessment it may be the reason as f2f assessment they normally ask for identification as it could be anyone sat there in front of them , so I wouldn't be too concerned1
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Oh thanks for that.0
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Many thanks. Thought when hubby had telephone assesment how can you prove who you are.2
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