I need a copy of my pip award

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alanj57
alanj57 Online Community Member Posts: 2 Listener
edited October 2020 in PIP, DLA, ADP and AA
i need a copy of my pip award also how long ive got left on my current award   wher can i get this info from 

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  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi and welcome 

    You can call the helpline and ask them for a copy and ask how long your award I'd for 

    Try ringing first thing to avoid long wait 
  • chiarieds
    chiarieds Online Community Member Posts: 17,034 Championing
    Hi @alanj57 - & welcome to the community. As advised above, ring the PIP enquiry line (Tel: 0800 121 4433) open Mon - Fri 8am - 6pm., & ask for a copy of your PIP decision letter. This letter will say when your current award is due to end. Be prepared for a rather long wait, it could take anything from 20 - 60 mins, to get through. Monday might be a bad day; perhaps try 8am on Tuesday. Hope this helps. :)
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    edited October 2020
    Hi,

    The opening times for the PIP line has changed since Covid19, they are now open between 9am and 5 pm Mon-Fri.



  • chiarieds
    chiarieds Online Community Member Posts: 17,034 Championing
    Thank you for the update @poppy123456
  • alanj57
    alanj57 Online Community Member Posts: 2 Listener
    THANKS FOR THE ADVICE  WILL PHONE THEM FIRST THING VERY EARLY
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Hi @alanj57 and welcome to the community. 

    I see you've already had some fantastic responses above! Best of luck getting the copy of your letter, let us know if there's anything else you need help with :) 
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Welcome to the community @alanj57. :)

    Hope you managed to get through. 
  • musicfiendcouk
    musicfiendcouk Scope Member Posts: 1 Listener
    chiarieds said:
    Hi @alanj57 - & welcome to the community. As advised above, ring the PIP enquiry line (Tel: 0800 121 4433) open Mon - Fri 8am - 6pm., & ask for a copy of your PIP decision letter. This letter will say when your current award is due to end. Be prepared for a rather long wait, it could take anything from 20 - 60 mins, to get through. Monday might be a bad day; perhaps try 8am on Tuesday. Hope this helps. :)
    Post Covid, their opening times appear to have reduced. After calling the 0800 number (which is something at least 🙄) is that times are now 9am to 5pm.
    So as not to be disappointed, do take note of this - they are a government department afterall. 😂
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    Thanks for reminding us of the new times @musicfiendcouk, this thread is quite old now, but it's always good to have up to date information, thanks to yourself and Poppy :)
  • MiltonD
    MiltonD Online Community Member Posts: 4 Listener
    I'm waiting for a letter after a new award.  It's been a month so far!  Is anyone else experiencing lengthy delays?  I feel so powerless.  I need the letter for a bus pass.
  • MiltonD
    MiltonD Online Community Member Posts: 4 Listener
    Thanks, I will.  They seem very over-stretched!  Of course, the absurdity of having to check if I still have cerebral palsy every few years is such a waste of resources.  (Not to mention deeply upsetting)
  • MiltonD
    MiltonD Online Community Member Posts: 4 Listener
    Thank you.
  • MiltonD
    MiltonD Online Community Member Posts: 4 Listener
    It's rotten just having to wait, but I know that many people have it far worse.
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    edited June 2022
    Hi @MiltonD. I always say would you not talk about your happiness if other people were happier?

    It's fine to find it rotten, waiting can be horrible. It's more of a reflection of the situation than you as a person.

    Is there anything we could do to make this feel more manageable for you at the moment? We are here for you if we can do anything to help  :)

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