Universal credit stopped

dey
dey Online Community Member Posts: 1 Listener
edited June 2021 in Universal Credit (UC)
Hi has somebody been stopped payment from universal credit?  they stopped my payment because i didn't change my circumstances on time. Now i am waiting for them to reply on the journal entry and the case worker still no reply and I have no money left.

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi and welcome to the community 

    This has never happened to me so not quite sure but you are warned that if you fail to do something they require if Cab affect payment 

    You should give them a call 
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    If you do not complete activities in your To Do list then the claim can be stopped because he information there have is incomplete.
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Hello @dey and welcome to the community, I'm sorry to hear that your payments have stopped so suddenly. 

    As suggested by the others, will you be giving UC a call to discuss the matter? 

    In the meantime, do you have any friends or family members who can support you financially?

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