Return Date for Forms

DuffersMum
DuffersMum Online Community Member Posts: 204 Empowering
Received forms due to a change in circumstances..completed them and returned..yes I paid for next day delivery even though some say it’s a waste of money, the forms were signed for the next day.

The letter that came with the form said the forms had to be returned by 29th August else my PIP could stop.

I haven’t received a text or anything to say they’ve been received.

Should I chase them or are they allowing extra time due to Covid and the great pinging event?

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi there 

    Judt because they have been signed for means nothing 

    They are signed for by royal mail sorting office not dwp 

    Then forward to dwp who scan them on the system and that is when they show as recieved 

    This can take around 2 to 4 weeks 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,

    There's huge backlogs with post going to DWP at the moment so it can take a few weeks for it to be added to the computer. It's not classed as arriving until this has happened, which is why "signed for delivery" is a complete waste of money. They know about the delays anyway so they will give extra time.

    When i had my review a couple of months ago i never received any text at all to say the form had arrived.
  • DuffersMum
    DuffersMum Online Community Member Posts: 204 Empowering
    More important that you have kept a copy of everything you submitted. 

    Yes I’ve taken a copy of everything, just in case the originals got lost 

  • DuffersMum
    DuffersMum Online Community Member Posts: 204 Empowering
    Hi,

    There's huge backlogs with post going to DWP at the moment so it can take a few weeks for it to be added to the computer. It's not classed as arriving until this has happened, which is why "signed for delivery" is a complete waste of money. They know about the delays anyway so they will give extra time.

    When i had my review a couple of months ago i never received any text at all to say the form had arrived.
    Thanks, that was all I wanted to know..I won’t bother ringing (hurrah no need to wait in long queues).  I will wait to hear about an assessment date at some point in the very far future!