Need help understanding letter

hello12345
hello12345 Online Community Member Posts: 5 Listener
edited October 2021 in Benefits and income
hi. My mother receives pension credit. 
I got PIP awarded in end of May 2021. 
She applied for carer’s allowance as soon as I got the PIP award. 
She only applied for carer’s allowance for December 2020 - March 2021 as that’s when she was caring for me.
Now she has just received a letter from carer’s allowance and we don’t understand it. 
It seems like she was entitled to £1008.75 but they can’t pay her because she is claiming backdated money?? 
Or is it something she now needs to do through pension credit? 

Any help would be greatly appreciated 

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