U credit

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bozone1972
bozone1972 Online Community Member Posts: 33 Connected
Hi everyone  how it going not been on here for a bit am on u credit  sigh in on my date when i got payed that it then my other half kept getting  thes message  on is phone  is phone as been with him all the time like my as so i went on to my on line account  to read what it was say on line it has a home to do list then u jounal as well  then i looked  on my  uc there was message  say on the  11 of march we have arrganged a compliance telphone call for y and y wife  on 16 at 2pm y must take part in this universal  credit  then on 16 a message  say that we have tryed to call about u claim and did not get a response    then on 18 we have tryed to call u on 16 and 17 it say how every y did not take part and we have had no contact  with y the purchase  if the interview  was to ask u for evidence  to prove that y circumstances  are what u declined  them and that y ug award is correct  on 31 y payment  has been stoped that my claim has been stoped  because i did not got intough so i called them there but me on hold then it cut off so i called again got told the computer  are down so the woman that i need to speak to called me back about my claim has been stoped  like i just said if y did call and my phone in my bag i would have not heard it all my ex told me tocheck my phone to see if there have called  me on them day so i did not got any numbers  from  u cridt at all so iwent to jobcentre  to show them and even she said NO  missed call from them at all does anyone  know  what is this compliance  think is about i just got my pip back has it got something  to do with this

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Yes, they will suspend your UC if you don't do what they ask you to do. As you didn't answer your phone or the messages on your journal.
    We can only guess what the compliance interview was about because we don't know anything about your claim.
    All you can do is contact UC and ask them.
  • bozone1972
    bozone1972 Online Community Member Posts: 33 Connected
    Been to jobcentre  to day there nothing on there  computer's  say why
  • bozone1972
    bozone1972 Online Community Member Posts: 33 Connected
    My phone dud not ring at all ive got the profe  showd them at jobcentre  even there said that no one called me on them days
  • bozone1972
    bozone1972 Online Community Member Posts: 33 Connected
    The  woman is on hoilsay tillthe 11th
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    There may not be a record of the calls in your local job centre. You can ring the UC helpline and they maybe able to give you some information 0800 328 5644
  • bozone1972
    bozone1972 Online Community Member Posts: 33 Connected
    Ive been told to copy and paste  and send them all of my call on them day and ive got the profe  on my phone that no one call on that number  0800
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    edited April 2022
    Iff your claim started during COVID normal claim verification procedures were suspended for a long period another is a dedicated team working through all claims doing retrospective verification. It may be that.
  • bozone1972
    bozone1972 Online Community Member Posts: 33 Connected
    Ive been on u credit  for the last 2 years i checked on the day i got payed to see how much i got like y do  then my other half got some messages say look at y journal  it me that claim  for him i all way got a message  pop up on my phone say that u gave got a message  on u online account  it has home page and to do list then y journal  there sad that there have tryed to phone on 16 17 of march at 2pm no one has phone on them days at all i have the profe  so i went to jobcentre  and show them that no one has phone at all and i have mental health problems  and this is not helping
  • bozone1972
    bozone1972 Online Community Member Posts: 33 Connected
    Does anyone know what is compliance  interview  is at all
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    Does anyone know what is compliance  interview  is at all
    It's simply an interview for them to check your details and circumstances to make sure your award is correct.