Esa payment akways goes in my bank at 12.09am Thursday morning today my payment isn't in my bank

Gazday82
Gazday82 Online Community Member Posts: 28 Listener
in Employment and Support Allowance (ESA)
Hello my esa is paid into my bank every second Thursday it ckears without fail at 12.09am last week I had my cost of living Payment but today my esa has gone in my bank please can anyone tell me why this has happened I've had no letters saying my esa has changed nothing help its making me ill I'm so stressed 

Comments

  • calcotti
    calcotti Online Community Member Posts: 10,000 Championing
    The only way you can find out is to ring ESA. No one else can tell you why the payment hasn't arrived at the usual time. Sometimes there are payment errors.
  • Tori_Scope
    Tori_Scope Scope Posts: 12,471 Championing
    Welcome to the community @Gazday82 :) Thanks for joining us!

    I can imagine this would feel quite distressing. Hopefully it's just an admin error, or something simple. Do you feel able to call them to check why this might have happened?
  • Gazday82
    Gazday82 Online Community Member Posts: 28 Listener
    @Tori_Scope hello and thankyou for the welcome I habe cakked and they made a processing mistake they have done a same day payment abd the payment will be with me today they said thank god 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,471 Championing
    Great- what a relief @Gazday82! Are you feeling a little less stressed now?
  • Gazday82
    Gazday82 Online Community Member Posts: 28 Listener
    @Tori_Scope
    I am a little less stressed il still feel better when my money is actually in my bank lol 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,471 Championing
    I can imagine @Gazday82! Fingers crossed it won't be too long.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,536 Championing
    Hope the payment has reached you now @Gazday82?

    Well done for checking things as well, that is always a pain to do!

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