Hi, my name is DeeDee88! My husband's ESA didn't go in without any notice

DeeDee88
DeeDee88 Online Community Member Posts: 1 Listener
edited August 2022 in Employment & Support Allowance (ESA)
Hi I'm new to this
If anyone can help my husband esa didn't go in without any notice or contact on contacting them no one was to sure why just that awaiting decision was on notes but not much more so all I can do us wait but wouldn't someone know 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    We can only guess what the problem is and why he didn't receive his money. Sounds like the person you spoke to wasn't very helpful. All you can do is ring them again tomorrow and hopefully this time you'll speak to someone more helpful.
  • Tori_Scope
    Tori_Scope Scope Posts: 12,471 Championing
    Welcome to the community @deedee88 :) Thanks for joining!

    That sounds like a stressful situation for you and your husband. Obviously we can't say for sure why this might be, but when members have mentioned similar problems in the past, it's often turned out to be an admin error. Fingers crossed that's all it is for you both.

    Have you been able to try and call them again today?

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