Let letdown continuously by Haringey Council

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joo99
joo99 Online Community Member Posts: 3 Listener
After reporting serious repairs for the past 3-years in Haringey Council they were finally getting sorted repair repairs that they have no calls completed are a disgrace or have been left half done when enquiring about this bear in mind been waiting 3 years Plus next appointment is not until November when reporting to despair team Haringey council told me because they have started the job but has not completed I am no longer entitled to make a claim.
I am so embarrassed at the state of my home I don't even let visitors come in I had radiator Putin 5 years ago are you after I noticed behind the radiators there was no plaster just old brick wall no insulation when enquiring about this I was told that is not down to to the council surely you would have a wall plastered and insulated before installing radiators really appreciate any advice

Comments

  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Good morning @joo99 and thanks for making this post, sorry to read about what you have been going through for the past 3+ years in your home. Everybody should be able to live in a home that they feel safe and comfortable in, and it's a shame that repairs haven't been made to yours to make it that way for you.

    If you are unhappy with the way the council have handled the situation, you could consider making a formal complaint, see further information on this page.

    Citizens Advice may be able to offer some advice and support, you can find details of how to get in touch here on their contact us page. Do you have any friends, family or other loved ones who are supporting you through this tough time?