Tel assessment for work capability

Discombobulated
Discombobulated Online Community Member Posts: 13 Listener
edited September 2022 in Universal Credit (UC)
Hi,
I just had a telephone interview today, which was a work capability assessment.  Unfortunately, due to the lady's accent, I was unable to hear her very well and was asking her to repeat questions. The interview only lasted a total of 12 minutes, even though the original letter specified 20 mins to an hour. I'm just wondering if she may have curtailed the questions due to the communications difficulties, and that I'll thereby be judged capable of work.

Is it advisable for me to complain about this at this stage (and if so, then who to?), or wait until I hear the result of the assessment?

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    edited September 2022
    The time the assessment took means nothing other than they had no further questions to ask. Although your letter said between a timescale it can actually be anything up to about 120 minutes, sometimes longer. My shortest assessment was also about 10 minutes. 
    I’m my opinion there’s nothing to complain about at this stage. 
    Once the report is returned to DWP a decision can take up to 12 weeks.
  • Discombobulated
    Discombobulated Online Community Member Posts: 13 Listener
    OK, I'll just leave it.  Thanks.
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    You are welcome @Discombobulated. It is the very least you deserve.

    How are you feeling about just leaving it? We are here for you if you would like to talk about this further with us  :)
  • Discombobulated
    Discombobulated Online Community Member Posts: 13 Listener
    L_Volunteer said:
    You are welcome @Discombobulated. It is the very least you deserve.

    How are you feeling about just leaving it? We are here for you if you would like to talk about this further with us  :)

    Hi, yes I'm fine about leaving it.  Thank you.
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    Hi @Discombobulated. This sounds really positive  :)

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