Am I entitled to extra help....
Comments
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To update you..... I received all my council tax bills (from 2015) over a week ago and sent them to DWP with a covering letter last week (Special Delivery). It took less than 24 hours to get there........ Now it's a waiting game....
Has anyone else had a similar situation? How long did it take? And when do I chase it up if I have not heard anything back? This could be a major large rebate.0 -
If this is related to the SDP i don't understand why you've sent your coouncil tax bill to DWP. SDP is quite a simple benefit to claim. A phone call to ESA would be all that's needed so that you could fill out the form over the phone.
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To get back pay from 2015...... I now have SDP but I want back pay, they said they need evidence that I had lived alone since then.poppy123456 said:If this is related to the SDP i don't understand why you've sent your coouncil tax bill to DWP.0 -
Ah yes, that makes sense, thanks for explaining that.
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But how would you expect your council tax bills to prove that you lived alone. All it would prove is that you were the only person liable to Council Tax.PalsyP said:
To get back pay from 2015...... I now have SDP but I want back pay, they said they need evidence that I had lived alone since then.poppy123456 said:If this is related to the SDP i don't understand why you've sent your coouncil tax bill to DWP.
It certainly wouldn't prove that a family member didn't move in or even a friend.0 -
Well, they asked for them, and I gave them..... 🤷♂️racyguy said:But how would you expect your council tax bills to prove that you lived alone. All it would prove is that you were the only person liable to Council Tax.
It certainly wouldn't prove that a family member didn't move in or even a friend.0 -
The council tax bill would show the discount for living alone3
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Considering I've lived alone since May of 2001, yescalcotti said:Provided PalsyP had claimed the single person discount.
Even the DWP said themselves my case is being investigated why SDP was not added, so it's their screw-up... Even if my evidence isn't enough, I will fight all the way for this...0 -
SDP isn’t automatically added because of the criteria.PalsyP said:
Considering I've lived alone since May of 2001, yescalcotti said:Provided PalsyP had claimed the single person discount.
Even the DWP said themselves my case is being investigated why SDP was not added, so it's their screw-up... Even if my evidence isn't enough, I will fight all the way for this...0 -
So, they take you off Income Support to put you on ESA totally out of the blue and you're expected to instantly know whether it has SDP included, or, if not, you can claim it? Okay.poppy123456 said:SDP isn’t automatically added because of the criteria.
Bear in mind, I didn't even know ESA was a thing with supporting people.0 -
I've claimed SDP for almost 9 years and it's never automatically be paid. Sometimes they may send a form to you in the post but more often than not they don't. There's probably hundreds, even thousands of people that don't claim it but entitled to it and they don't even know.
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In which case it is clearly the responsibility of the individual to know what they are entitled to and to take proactive action to ensure that they claim their entitlement.PalsyP said:
So, they take you off Income Support to put you on ESA totally out of the blue and you're expected to instantly know whether it has SDP included, or, if not, you can claim it? Okay.poppy123456 said:SDP isn’t automatically added because of the criteria.
Bear in mind, I didn't even know ESA was a thing with supporting people.
Much like the 900,000 pensioners that are entitled to Pension Credit payments of an average of £3000 a year + 100% reduction of their Council tax but do not claim their entitlements. I make it a point of knowing what my entitlements are including Pension Credit but chose not to claim the £2600 a year that I would get and reduce my Council Tax of over £2000 a year that I pay.0 -
Update: Called DWP on Monday as it's been a month, and they said their system has no record of receiving anything... even though it was signed for and I put my NIno as a reference....... They are going to look and call back (yeah, right), but if they have lost it, I'll be pee'd off..... Sent it all special delivery to the address they said to send it to and yet they still stuff up - useless human beings.......
I even asked my council to send me those tax bills again, just in case.....0 -
The DWP do not know their a**** from their elbow....
We have been calling every week since September, and they give the same excuse...They are still trying to look for my "signed for" letter (I have proof)🤦♂️ Someone did call back to say they're looking for it and for the person who signed for it..
Fast-forward to last week......... still nothing..... I demanded more be done..... so they checked my address and can see that I have lived alone since May 2001, so they are going to see if they can use that as evidence for my back pay.
So, yesterday we called again - now they are saying that whoever said the above was wrong and we need to send the tax bill statements again, BUT, this time, go to a job centre so they can scan them over as just sending them by post will result in the same thing? What? So they are saying, if we post them, they'll get lost again... How does that even happen?
Thing is, they said to send them, and we did, but yet again, they screw up.
I swear they're trying to fob me off........ Bunch of jokers.
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