Help PIP decision

StrugglingKim
StrugglingKim Online Community Member Posts: 1 Listener
in PIP, DLA, ADP and AA
So sorry to bother everyone but I'm in the midst of a panic attack and I don't know where else to turn.

On 11th November, I received a text to say I have been awarded PIP. It took a lot for me to apply so this was emotional to say the least. I rang the helpline, an automated voice told me date and amount of payment but I haven't been able to get through on the helpline (due to pain and anxiety). I was trying to keep calm but then I read a reply on here that the automated line is commonly wrong which has sent me in to a major panic. Can someone clear this up? Wrong in what way? Dates/Amount?

Any help will be greatly appreciated. Thank you.

Comments

  • calcotti
    calcotti Online Community Member Posts: 10,000 Championing
    It appears from what others have said that the amounts given on the automated line are sometimes incorrect. The text means that you have PIP. You will get a payment in the next few days and should get a letter with full details within the next two weeks.

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