Hi, I'm bignev! Returned PIP claim form but had letter saying it was still being awaited?

bignev
bignev Online Community Member Posts: 1 Listener
edited December 2022 in PIP, DLA, ADP & AA
New to community, thankyou for accepting me. 
Just a query, sent of PIP claim last week online, had receipt stating they had received it. Letter this morning stating that they are waiting for the completed form and given me another 2 weeks.  on the phone to them, well waiting for an hour yet, not spoke to anyone. 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    It's very likely the letter was sent before they received your completed form. The letters are automatically generated.
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    Hi @bignev and a warm welcome to our community on this chilly Thursday, how are you?

    I can understand your concern, but hope Poppy's explanation about letters being automatically generated has helped alleviate your worry.

    I've moved your post to our PIP, DLA and AA category and changed the title to help others see your question. Please do keep us updated with how you get on and feel free to lean on us for support with anything else. Best wishes!

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