In total shock

Debi09
Debi09 Online Community Member Posts: 49 Connected
in PIP, DLA, ADP & AA
I rang pip at 9am this am & actually got to speak to someone at 9.02 i was that shocked the Lady said hello & i went oh erm yeah, id built myself up to listen to there dreadful music & the annoying please hold. Anyway she told me she could not tell me anything but i would get my pip award in the post within 7-10 days but ive had no text 

Comments

  • Tori_Scope
    Tori_Scope Scope Posts: 12,471 Championing
    I'm glad that you managed to get through quickly @debi09! Fingers crossed your decision letter will arrive soon. Not everyone seems to receive a text, so I wouldn't worry too much about that. It might also be worth keeping an eye on your bank account, as some people find that the money goes in before the decision letter arrives if they've been successful.
  • Debi09
    Debi09 Online Community Member Posts: 49 Connected
    Thank you @Tori_Scope i did get a copy of my assessment wish id waited as i think knowing how many points i have has made waiting more frustrating 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    edited January 2023
    If the decision was made very recently then it takes up to 24 hours for them to be able to see it on the computer. They will be able to see the decision is made, but won't be able to see that decision, which is probably why they couldn't tell you today.

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