Do Pip call you ? I had a phone assessment a couple of weeks ago, so not sure why they're calling

Hugo51
Hugo51 Online Community Member Posts: 53 Connected
edited February 2022 in PIP, DLA, ADP and AA
Do Pip call you ?
 I didn’t answer an 0800 number due to my anxiety and my daughter googled it and it was pip number? No message left ?
 I have had a  phone assessment couple of weeks ago so can’t understand why they would phone again out the blue ?

is this a bad sign? 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Sometimes they ring before making a decision, if they have any questions to ask. It doesn't mean anything other than someone tried to ring you. If you ring them back they may not know the reason why they rang you.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    Hello @Hugo51 I'd just like to wish you all the best for a good result following your assessment, I can understand why you were anxious about the phone call, sometimes it's easy to feel nervous about them, but usually they aren't as bad as we think in the end. 

    Please do keep us updated with how you get on, and reach out if you need a hand :)

    Alex
  • Hugo51
    Hugo51 Online Community Member Posts: 53 Connected
    After another 2 missed calls ( I find it hard answering to people I don’t know) with my daughters help we called number back and spoke to a lovely lady and reason they tried to call was to tell me my application had been successful !
  • MrJackT
    MrJackT Online Community Member Posts: 145 Contributor
    Hi @Hugo51

    That is great to see that you have been awarded PIP. It definitely can be stressful and you can also feel anxious when the DWP call you. 

    When were you awarded PIP?
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Very good news @Hugo51 :) 
  • celticgirl
    celticgirl Online Community Member Posts: 23 Listener
    Hi hugo 51i have just had the same as you missed call from them and like you my anxiety is through the roof how many days did they take to phone you back and when did they phone you I never shut a eye last night x
  • Hugo51
    Hugo51 Online Community Member Posts: 53 Connected
    celticgirl said:
    Hi hugo 51i have just had the same as you missed call from them and like you my anxiety is through the roof how many days did they take to phone you back and when did they phone you I never shut a eye last night x
    Hi I missed another call, can’t remember when then I called back with daughters help .
    hope it’s good news for you 
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    @celticgirl Sorry to hear the missed call has set off some anxiety for you, have you heard anything since? Maybe give the PIP helpline a call if not to see if they can fill you in about it? Their contact number is:
    Telephone: 0800 121 4433
    Textphone: 0800 121 4493
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Monday to Friday, 9am to 5pm
    Find out about call charges
    Take care and wishing you lots of luck. Please keep us posted.
  • celticgirl
    celticgirl Online Community Member Posts: 23 Listener
    I called yesterday she said there was nothing on computer and she didn’t think 0800 023 2635 was a pip number 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    celticgirl said:
    I called yesterday she said there was nothing on computer and she didn’t think 0800 023 2635 was a pip number 
    A quick google of that phone number says it’s DWP. https://who-called.co.uk/Number/08000232635

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