Carers element

charl1234
charl1234 Online Community Member Posts: 299 Empowering
in Universal Credit (UC)
So I took plunge rang uc to gain carers element, he's put it to a cse manager it says, does this mean that he will have done a change of circumstances on his side?? Nothing on journal just it's gone to case manager,I would think this means to award it or not??? I explained I care for hubby 35 hours plus and only work ptime as a result although I have health issues and lcw myself he gets the lcwra so I want to claim carers element, if he's done over phone is that sufficient or would it not say change of circumstances confused

Comments

  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    edited February 2023
    If your claim is a phone claim then just calling them is fine.
  • charl1234
    charl1234 Online Community Member Posts: 299 Empowering
    It's phone and online journal,so will she tell me to do on journal
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    You have a journal so you could have just reported the changes in there. 

    It’s gone to a decision maker because that’s the process and only a decision maker can make that decision. Working is irrelevant to carers element anyway because there’s no earnings limit. 
  • charl1234
    charl1234 Online Community Member Posts: 299 Empowering
    Do I still need to do on journal do u think?
  • charl1234
    charl1234 Online Community Member Posts: 299 Empowering
    Is case manager decision maker then??
  • charl1234
    charl1234 Online Community Member Posts: 299 Empowering
    Will it mess it up or shall I leave see what she says?
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    You can report a change of circumstances and then tell them that you care for him, it makes no difference whether it’s by phone or on your journal. Doing it on your journal is easier than ringing. Case manager/decision maker are the same thing. 
  • charl1234
    charl1234 Online Community Member Posts: 299 Empowering
    If I did by phone then and he's sent to case manager should it be going through,it just didn't say"" change of circumstances "" that's all like I say I told him he had been on pip since July 2020
  • charl1234
    charl1234 Online Community Member Posts: 299 Empowering
    Should I do on journal also as a "" just in case""
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    charl1980 said:
    Should I do on journal also as a "" just in case""

    As i advised here..
    poppy123456 said:
    You can report a change of circumstances and then tell them that you care for him, it makes no difference whether it’s by phone or on your journal.

    charl1980 said:
     like I say I told him he had been on pip since July 2020
    They don't usually backdate a carers element claim unless you told them you were caring for him. Usually the changes take place in the assessment period in which you reported the changes.

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