Lcwra

Hi, I had my LCWRA assessment yesterday and the lady was asking me about the medications I was confused she does not have asked me about my physical because I have physical and mental problems she asked if I'm working and I said not she said why I told her was working until October, she said why I left I said I was care assistants the day I worked so hard than next day I could not move my legs and pain in my below back I want to the emergency from the day I not able to do anything just in pain and my mental health came worst because I didn't accept my self to be all the time in the bad. My question is this is normal?
Thank you for any help