Moving from ESA support group to Universal Credit - natural migration

MandyKay
MandyKay Online Community Member Posts: 4 Listener
in Universal Credit (UC)
Hello, I'm being migrated from ESA support group to UC under 'natural migration because I moved into a new council district. I'm due my 'first commitments' interview tomorrow and last week UC called me to ask if the care hours I receive are 35 hours a week. In fact, they are 17 hours a week, as I explained. Will I be penalised and or reassassed because I am not getting 35 hours care a week? I am very worried about this. Can anyone help?

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Had anyone claimed carers element of UC for looking after you? This would be the only time they may ask you this question.
  • MandyKay
    MandyKay Online Community Member Posts: 4 Listener
    No, absolutely not. I'm stumped!
  • Adrian_Scope
    Adrian_Scope Posts: 14,323 Online Community Programme Lead
    Hello @MandyKay and a warm welcome to the community. 
    Are you certain they asked about care hours you receive rather than care hours you give? I'm wondering if they've marked you down as a carer. 
  • MandyKay
    MandyKay Online Community Member Posts: 4 Listener
    Thanks Adrian, and for your warm welcome. It's sorted out now, seems to have been a blip!
  • Adrian_Scope
    Adrian_Scope Posts: 14,323 Online Community Programme Lead
    I'm very pleased it's all sorted @MandyKay. I hope your commitments interview went well today too. 
  • MandyKay
    MandyKay Online Community Member Posts: 4 Listener
    They cancelled it!
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,921 Championing
    How are you feeling about this at the moment @MandyKay?  <3

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