Hi, I've had a review and received text messages at every stage

lola1
lola1 Online Community Member Posts: 2 Listener
edited May 2023 in Benefits and income
I've had a review and received text messages at every stage the last one I received on the 21st of April saying we have received your health assesment report and will make a decision but it may take six weeks before you hear from us . As far as I can work out it's been six weeks this Friday and I haven't received anymore texts. I'm worried sick 😫 did anybody else get an award after taking that long?

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    Once the report was returned a decision can take anything up to about 12 weeks, not 6 weeks you were advised. It doesn't mean anything other than a decision hasn't been made yet. People do have awards after waiting longer than that for a decision.
  • lola1
    lola1 Online Community Member Posts: 2 Listener
    Okay thanks for the reply. : )
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    @lola1 Welcome to our online community, how are you keeping?

    I hope you aren't waiting much longer, and I hope Poppy has reassured you that this length of time is routine so there isn't anything amiss to worry about.

    Good luck and please keep us posted with how you get on.

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