Issue with search feature?

DayDreamBeliever
DayDreamBeliever Online Community Member Posts: 75 Contributor
edited July 2024 in People power
Not sure if its just me but the search function just will not work. It keeps bringing up this error:

Gateway time-out

The web server reported a gateway time-out error. Ray ID: 7e29626c0a91dd81


I've tried a few different browsers as well but it's the same on all of them. 

Is anyone else having this issue?

Comments

  • jeanette78
    jeanette78 Online Community Member Posts: 31 Listener
    Yes, I thought it was my tablet, glad it's not just me.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Yes, i'm having the same problem. Actually there's been quite a few times this week when i haven't even been able to view the forum at all.
  • Sandy_123
    Sandy_123 Scope Member Posts: 63,043 Championing
    edited July 2023
    Yes me too I thought it was because I stayed logged in too long unactive  must be an issue then.
  • surfygoose
    surfygoose Online Community Member Posts: 513 Empowering
    Yes same here
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    Hello :) Thank you for bringing it up @DayDreamBeliever

    We are unfortunately having some issues with the search feature. It has been reported and will hopefully be resolved soon :) 
  • Lottie1732
    Lottie1732 Online Community Member Posts: 125 Empowering
    It's still not fixed. It's making using the forum quite difficult. There's a wealth of information here but it's not possible to find past discussions.  I just tried a search for "blue badge" but I get the gateway error message.  

    Any updates on when it will be fixed please. 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    @Lottie1732 I'm so sorry, I don't have an date for when it will be fixed by. What query did you have about a Blue Badge? 
  • DayDreamBeliever
    DayDreamBeliever Online Community Member Posts: 75 Contributor
    Hannah_Scope said:
    @Lottie1732 I'm so sorry, I don't have an date for when it will be fixed by. What query did you have about a Blue Badge? 
    Would you update us when it is fixed? 😊
  • Adrian_Scope
    Adrian_Scope Posts: 11,750 Online Community Programme Lead
    DayDreamBeliever said:
    Hannah_Scope said:
    @Lottie1732 I'm so sorry, I don't have an date for when it will be fixed by. What query did you have about a Blue Badge? 
    Would you update us when it is fixed? 😊
    Hi @DayDreamBeliever, it should be working now. Please let me know if you have any problems with it. 

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