Why won’t DWP tell me what I’ve been awarded for my PIP review over the phone?

floralora
floralora Online Community Member Posts: 20 Contributor
in PIP, DLA, ADP and AA
I recently had a PIP review and it seems they’ve come to the decision paper based as I had no assessment. I had a text this morning telling me my review is complete and the decision letter should turn up in 2 weeks, but not to call them before I get the letter. 

Why is that? My anxiety is going crazy not knowing if I’ve been awarded pip again, and if I have what I got. I wish they’d have just told me via text or call. 

Comments

  • chiarieds
    chiarieds Online Community Member Posts: 17,155 Championing
    Hi @floralora - it seems that's just a standard letter, which can cause more anxiety rather than you just waiting for your decision letter a little longer (without getting a text).
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    @floralora I'm sorry they were not able to tell you but as chiarieds has said. It sounds like a standard text that they send so you keep an eye out for the letter. Definitely agree it's more anxiety inducing than anything else. Keeping my fingers crossed for you! 
  • chey568
    chey568 Online Community Member Posts: 3 Listener
    Hello, I’m in the same position as you! Did the change of circumstance as had new conditions and got a lot worse, didn’t get invited to an assessment and received a text Monday saying my pip review is complete and I will receive  a letter within two weeks. Although today I was paid my normal lower pip I receive anyway so now I’m a bit disheartened and anxiety is through the roof thinking does this mean everything it staying the same. Guess I just have to wait for the letter but it’s torturing me waiting 
  • floralora
    floralora Online Community Member Posts: 20 Contributor
    I got standard daily living and no mobility again (despite having a blue badge, explain that). I’m going to ask for a MR and take it to appeal if I have to. 
  • chey568
    chey568 Online Community Member Posts: 3 Listener
    That’s crazy! Also I don’t see how they can award the same without even having an assessment! Still waiting for my letter but I’m not hopeful. 
  • floralora
    floralora Online Community Member Posts: 20 Contributor
    It is! I let it slide last time as I was pregnant and just couldn’t deal with the stress of a MR and maybe tribunal. It’s so frustrating. I’m on my second blue badge too, and I used the same evidence I use for pip. I just don’t understand how I don’t qualify for any mobility, when moving around is why I can’t care for myself. 

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