Have not got esa letter yet

zane
zane Online Community Member Posts: 201 Contributor
in Employment and Support Allowance (ESA)
Hi I’m waiting for rates my esa but I haven’t got by post yet which get every Jan for me but has anyone got there let 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Not had mine yet. There's plenty of time to receive it, it's only 20th January and benefits don't increase until April. You can see the rates for 2023/24 here. https://www.gov.uk/government/publications/benefit-and-pension-rates-2023-to-2024/benefit-and-pension-rates-2023-to-2024

  • Lou67
    Lou67 Online Community Member Posts: 8,711 Championing

    @zane
    I received mines yesterday but as Poppy said plenty of time for yours to arrive. I hope you have a nice weekend. 
  • Rosie_Scope
    Rosie_Scope Posts: 5,553 Scope Online Community Coordinator
    Hi @zane, as Poppy said it's still early in the year, but hope it arrives soon :)
  • zane
    zane Online Community Member Posts: 201 Contributor
    Rosie_Scope said:
    Hi @zane, as Poppy said it's still early in the year, but hope it arrives soon :)
    Ya thanks reply I still have not got the letter I give it one more week if don’t hear from them Royal Mail probably send wrong house I’m getting bit worried if someone take my details like send my other private letter to another flat and they open it when post through my letter box .
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Plenty of time to receive it as benefits don’t increase until April. You need to give it more time as there’s many people who won’t have received it yet. 
  • zane
    zane Online Community Member Posts: 201 Contributor
    Update rang esa people they have no idea if was send or didn’t send the letter of the rates still has not come 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    It will arrive at some point please try not to worry. You can see the rates from April in the link I posted above. 
  • zane
    zane Online Community Member Posts: 201 Contributor
    Update still postman been no esa letter I’m panic because I don’t know if I’m getting it this year since I have no esa letter been weeks now rang them up they got no clue since I get the letter on Jan I don’t know what to do if was send wrong place by mistake I’m got no clue left in the dark 😞😢😔😭
  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,717 Championing
    zane said:
    Update still postman been no esa letter I’m panic because I don’t know if I’m getting it this year since I have no esa letter been weeks now rang them up they got no clue since I get the letter on Jan I don’t know what to do if was send wrong place by mistake I’m got no clue left in the dark 😞😢😔😭
    Did you check they had your right address when you called up the ESA line? Just to be sure! I am sure your letter will arrive, post can be a little slower when things aren't done via first class.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    zane said:
    Update still postman been no esa letter I’m panic because I don’t know if I’m getting it this year since I have no esa letter been weeks now rang them up they got no clue since I get the letter on Jan I don’t know what to do if was send wrong place by mistake I’m got no clue left in the dark 😞😢😔😭
    Your ESA will not just stop. The only time this will happen is if they find you fit for work. There's many others that haven't received the letter yet because there's still plenty of time left to receive it. 

    I realise you received it last year in January but that doesn't mean you should have received it this year at the same time. Please try not to worry because you will eventually receive it.
  • zane
    zane Online Community Member Posts: 201 Contributor
    Jimm_Scope said:
    zane said:
    Update still postman been no esa letter I’m panic because I don’t know if I’m getting it this year since I have no esa letter been weeks now rang them up they got no clue since I get the letter on Jan I don’t know what to do if was send wrong place by mistake I’m got no clue left in the dark 😞😢😔😭
    Did you check they had your right address when you called up the ESA line? Just to be sure! I am sure your letter will arrive, post can be a little slower when things aren't done via first class.
    Jimm_Scope said:
    zane said:
    Update still postman been no esa letter I’m panic because I don’t know if I’m getting it this year since I have no esa letter been weeks now rang them up they got no clue since I get the letter on Jan I don’t know what to do if was send wrong place by mistake I’m got no clue left in the dark 😞😢😔😭
    Did you check they had your right address when you called up the ESA line? Just to be sure! I am sure your letter will arrive, post can be a little slower when things aren't done via first class.
    Jimm_Scope said:
    zane said:
    Update still postman been no esa letter I’m panic because I don’t know if I’m getting it this year since I have no esa letter been weeks now rang them up they got no clue since I get the letter on Jan I don’t know what to do if was send wrong place by mistake I’m got no clue left in the dark 😞😢😔😭
    Did you check they had your right address when you called up the ESA line? Just to be sure! I am sure your letter will arrive, post can be a little slower when things aren't done via first class.
    Jimm_Scope said:
    zane said:
    Update still postman been no esa letter I’m panic because I don’t know if I’m getting it this year since I have no esa letter been weeks now rang them up they got no clue since I get the letter on Jan I don’t know what to do if was send wrong place by mistake I’m got no clue left in the dark 😞😢😔😭
    Did you check they had your right address when you called up the ESA line? Just to be sure! I am sure your letter will arrive, post can be a little slower when things aren't done via first class.
    They know my address for years has not change they didn’t bother check it up if someone change my address when I ring them next week found out address been change be a investigation because I didn’t change any address but people came to my flat clean up when me and my partner was in hospital last year so I’m going find out next week 
  • zane
    zane Online Community Member Posts: 201 Contributor
    Update no one has change my address I rang up about my letter they got right address I just found send my rates letter for esa weeks ago the Royal Mail put wrong flat I haven’t got last letter so sending me a new one I file complaints to my Royal Mail and investigate I take it more next step if I don’t get the letter Royal Mail postman can’t bother read I had this trouble last year 

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