Will I still get paid ADP until review is over - even if I haven’t returned forms?

evelyncourtney
evelyncourtney Online Community Member Posts: 104 Empowering
edited February 2024 in Benefits and income
I’m looking for some insights on continuing to be paid whilst awaiting the decision of my ADP review

I intended to call or use the webchat to contact Social Security Scotland but they’re borderline impossible to get through to 🙃

I got a letter a couple of weeks ago informing me that my review starts from 10 February. I haven’t yet had the review pack. My initial PIP award was given until 24 February. I was switched to ADP a month or so ago. 

I’ve seen people saying that they’ll continue to pay you until the review is done, but is this still the case if your award runs out before you submit your review form?

I know I won’t be able to get it done by 10 Feb because I’m in the process of gathering evidence, and then filling out the actual form etc. Plus I’ve not even received the review pack yet lol

Comments

  • maizie
    maizie Online Community Member Posts: 25 Connected
    Hi,I’m in similar situation ADP runs out 6thFeb I’ve been on forums etc but no one seems to know much about ADP I also received letter on Jan 7th  telling me I would receive review pack but none came  I finally spoke to some one at SSS who advised me I wouldn’t get a review pack until AFTER 6th when it officially ends probably 6th/7th feb and she advised me nothing would change hopefully this means I still receive my ADP until after review 
  • Albus_Scope
    Albus_Scope Posts: 9,650 Scope Online Community Coordinator
    I'm afraid I don't know much at all about ADP, I do apologise.

    Hopefully by commenting, it'll give this post a bump up to the top of the community so more people will be able to see it and hopefully offer some top advice. :) 
  • spandy12
    spandy12 Online Community Member Posts: 3 Listener
    My review started mid November and my award was due to end at the start of January.

    My payments have continued unchanged so far and I have yet to hear back about the result of my review.

    The paperwork they send says you'll continue to receive payments until they make their decision.  Hope this helps.
  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,717 Championing
    I've looked over the mygov.scot site but I couldn't actually get a definitive answer. I imagine it is like PIP and so continues like @spandy12 has helpfully mentioned! Thank you for that :)
  • maizie
    maizie Online Community Member Posts: 25 Connected
    MyADP ended 6th February I was told I would receive review form after this but still haven’t reviewed it,was also told as I said before nothing would change so I’m still assuming I’ll be paid until such times as I’ve received and returned form ,,,,,,,people/we should really be able to get more information on this but I’ve looked everywhere nothing definitive to be found 
  • spandy12
    spandy12 Online Community Member Posts: 3 Listener
    maizie said:
    MyADP ended 6th February I was told I would receive review form after this but still haven’t reviewed it,was also told as I said before nothing would change so I’m still assuming I’ll be paid until such times as I’ve received and returned form ,,,,,,,people/we should really be able to get more information on this but I’ve looked everywhere nothing definitive to be found 
    My form came a month after my review date and was dated for the review date so it took almost a month to arrive. 

    You can live chat them and tell them it hasn't arrived yet and they will apparently send you another one.  I received mine 2 days after live chat, but the replacement still hasn't arrived 2 months later so they seem too be having issues with the mail.

    Best to get in touch and let them know you haven't received it yet so they don't pause your ADP for not responding, I received an email asking me to send the form back which is why I got in touch about it not arriving.
  • maizie
    maizie Online Community Member Posts: 25 Connected
    Thanks spandy12  I’ll get in touch tomorrow,although I was wondering what you mean by review started in November 
  • spandy12
    spandy12 Online Community Member Posts: 3 Listener
    My review date was November so that's when my award was technically due to end.  I'm still waiting to hear the outcome of it but still receiving payments as normal.
  • maizie
    maizie Online Community Member Posts: 25 Connected
    Hi,got my review form today seems strange to me just to put in no change and go on to next question 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    maizie said:
    Hi,got my review form today seems strange to me just to put in no change and go on to next question 
    If it's anything like PIP and I know the descriptors are the same then I don't advise you to just put no change and nothing else. You should treat it as a new claim and give as much relevant information as possible. 
  • maizie
    maizie Online Community Member Posts: 25 Connected
    I know what you mean but it asks any change yes /no so do I put them then describe how I am anyway 
  • maizie
    maizie Online Community Member Posts: 25 Connected
    Sorry do I put no then describe how I am anyway it also says you do not need to tell us if your condition changes day to day I’m confused PIP form was long but the questions were direct 

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