Disabled concert tickets

janey12
janey12 Online Community Member Posts: 21 Connected
in Coffee lounge
Hello
could someone please help how you go about getting tickets on ticket master please 
I’ve got as far as ticket type drop down menu and I tick Ambulant Disabled and Essential companion. I’ve not got any further to see how you do it as there are no seats available. I’m assuming these go as soon as they go on sale. The tickets I want go on sale Friday. I’ve got a code from ticket master so how do I use this please? Thankyou 

Comments

  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    Hello @janey12

    Unfortunately, I haven't used the only booking for disabled tickets before. Hopefully someone else here has and can answer. Have you thought about asking Ticketmaster or contacting the venue for clarity? 
  • janey12
    janey12 Online Community Member Posts: 21 Connected
    Hannah_Scope said:
    Hello @janey12

    Unfortunately, I haven't used the only booking for disabled tickets before. Hopefully someone else here has and can answer. Have you thought about asking Ticketmaster or contacting the venue for clarity? 
    I can’t get in touch by phone and the emails take weeks but thanks 
  • janey12
    janey12 Online Community Member Posts: 21 Connected
    Hannah_Scope said:
    Hello @janey12

    Unfortunately, I haven't used the only booking for disabled tickets before. Hopefully someone else here has and can answer. Have you thought about asking Ticketmaster or contacting the venue for clarity? 
    Hannah_Scope said:
    Hello @janey12

    Unfortunately, I haven't used the only booking for disabled tickets before. Hopefully someone else here has and can answer. Have you thought about asking Ticketmaster or contacting the venue for clarity? 
    Thanks … can’t get in touch .. the phone number doesn’t work anymore and they are weeks getting back to emails and I need to know by Friday 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    Social Media? or is that the same timescale as emailing? 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    Ooo I found this: Accessible Tickets: Everything you need to know – Ticketmaster Help Hope it helps! 
  • janey12
    janey12 Online Community Member Posts: 21 Connected
    Thanks Hannah 😘
  • janey12
    janey12 Online Community Member Posts: 21 Connected
    Ah I’ve already sent proof and theve given me a code but it doesn’t say where to use it 🙄
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    It says this on the website:

    "Once you select your event, you can view available tickets by using the Ticket Type dropdown and selecting the type of accommodation you need under the Accessible Ticket section. You'll need to send us proof of accessibility requirements after you've made your booking. Accessible Tickets Online Verification may be available for your event. Visit our FAQ page for more information."

    I wonder if it asks for the code on purchase / putting them in your basket? 

    I looked on twitter and it seems someone used the code to unlock accessibility tickets for Taylor Swift...

  • janey12
    janey12 Online Community Member Posts: 21 Connected
    Hannah_Scope said:
    It says this on the website:

    "Once you select your event, you can view available tickets by using the Ticket Type dropdown and selecting the type of accommodation you need under the Accessible Ticket section. You'll need to send us proof of accessibility requirements after you've made your booking. Accessible Tickets Online Verification may be available for your event. Visit our FAQ page for more information."

    I wonder if it asks for the code on purchase / putting them in your basket? 

    I looked on twitter and it seems someone used the code to unlock accessibility tickets for Taylor Swift...

    Yes I think that might be the case as I’ve not got any further than the drop down as no tickets available that I’ve looked at … so hopefully when I do it properly there will be somewhere to put a code thanks so much for looking Hannah that’s so lovely of you 😘
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    It's no problem! Keeping my fingers crossed you get tickets :) 
  • csno01
    csno01 Online Community Member Posts: 409 Empowering
    Hi there,

    I hope you have a success in getting tickets. What is the event for?I have always gone via the venue directly as they hold the majority of tickets.
    Good luck.




  • janey12
    janey12 Online Community Member Posts: 21 Connected
    edited March 2024
    csno01 said:
    Hi there,

    I hope you have a success in getting tickets. What is the event for?I have always gone via the venue directly as they hold the majority of tickets.
    Good luck.


    Hi it’s Ellie Sax at the [removed by moderator - location]. Tickets go on sale tomorrow at ticket master but I’m thinking there are no ambulant disabled and companion left as there have been two presales. So there could be a better chance going through the venue if not? Thanks 

  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    edited March 2024
    Hello @janey12 I removed the location from the ticket place just to keep you safe :) 

    I am so sorry that the presale has sold out on the accessible tickets. Did you call the venue? or is the number still not working? 
  • janey12
    janey12 Online Community Member Posts: 21 Connected
    Hannah_Scope said:
    Hello @janey12 I removed the location from the ticket place just to keep you safe :) 

    I am so sorry that the presale has sold out on the accessible tickets. Did you call the venue? or is the number still not working? 
    Hiya thanks .. I managed to get accessible tickets on general sale on Ticketmaster 
    I just added an ambulant disabled and a companion, it automatically did it with no code or anything. So £21 each for Ellie Sax ministry of sound .. bargain 😁 
  • Rosie_Scope
    Rosie_Scope Posts: 5,707 Scope Online Community Coordinator
    That sounds like a proper bargain @janey12! Glad you got your tickets, have an amazing time!
  • janey12
    janey12 Online Community Member Posts: 21 Connected
    Rosie_Scope said:
    That sounds like a proper bargain @janey12! Glad you got your tickets, have an amazing time!
    Thank you so much 🥰

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