late pip payment, could leap year have affected this

15burritos
15burritos Online Community Member Posts: 9 Listener
edited March 2024 in PIP, DLA, ADP and AA
my payment for pip was due on the 4th march however its late. i did switch my bank over to  natwest around this time, meaning the payment should be transferred to natwest, however natwest say nothing is pending

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Did you contact PIP to update your new bank details? 

    Did you use the banks switching service? 
  • 15burritos
    15burritos Online Community Member Posts: 9 Listener
    thank you for your help so far, poppy, i did not i assumed it was automatically and i used a switching service. i will call lloyds tomorrow. i have been so worried.
  • 15burritos
    15burritos Online Community Member Posts: 9 Listener
    my bank account switch was 'set up' a day after my missed payment date.
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    @15burritos Have they been able to sort the missing payment? 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    15burritos said:
    my bank account switch was 'set up' a day after my missed payment date.
    Payments are usually sent a few days before you receive them so this maybe why you didn’t receive it. 

    All you can do is ring PIP on Monday to ask. If payment was sent and your old bank account was closed when payment was due you will need to wait for the payment to be returned before they will make another payment. 
  • 15burritos
    15burritos Online Community Member Posts: 9 Listener
    hi this is very helpful. i will call on monday. 

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