Do the dealerships lie??
leighannC
Online Community Member Posts: 6 Listener
Hi everyone, I’m new here and have a question regarding the Vauxhall Mokka on Motability. I went and ordered my car on March 2nd, the dealer had previously over the phone mentioned there were 8 on the way to the country, he would check colours, as I need no adaptions. So when I ordered they had one in black en route. He then told me a couple of days later that it was in the country and waiting to be assigned to a transporter. I looked through the online Motability details and the form I’m to sign says my first payment comes out on April 3rd so I questioned him about this as 1, what if I don’t have the car by then? And 2, it’s not even my payment date for PIP, he said it’s because I have a provisional delivery date of March 31st. Does all of this sound right? Surely if it is in the country it won’t take 4 weeks to be loaded onto a transporter? Also, the dealer couldn’t tell me a reg number, as apparently they don’t find that out until it’s assigned to a transporter?
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Comments
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Hi, My family work in the car industry so know alot about how things work. However when a car is shipped into the country its normally wrapped up and without any reg plates or things set up on it. It then has to go through various checks and has to be registered to get its reg number. This can take a few weeks to do and get the paperwork from DVLA to put the reg number on the car. then it can be loaded and sent to the dealership. So to answer your question yes this can take a few weeks.
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It will just be a provisional date for payments to start. They have to do that for the paper work. Although, you won't be responsible for making any of the payments for your car. PIP will reduce your payments every 4 weeks to pay for the car. They then send payment to Motability and you will not know when this is done.
You will not start paying for the car until after you've collected it.1 -
Thank you guys for taking the time to reply to me and put my mind at rest0
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@leighannC
I think the dealership is being truthful. Typically, the transporter supplies certain essential details required for DVLA vehicle registration, such as the vehicle specifications, and other relevant information.In my past experiences with dealerships, some have chosen to hold off on registering the vehicle until it's ready for delivery. This way, the registration details match up nicely with when the new owner takes possession of the car. It's a pretty standard practice when buying a new vehicle.I haven't bought a new car in quite some time, but from my past experiences with dealerships, they usually conduct their own inspection checks once the vehicle is delivered to them before granting approval for the new owner to collect the vehicle. You may have to wait until these checks have been completed.I couldn't resist Googling the Vauxhall Mokka, and I must say, it looks impressive! How exciting for you. I am sure you'll love driving it; it's definitely worth the wait.
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It’s good to know that people think he’s being truthful. I did wonder about the whole 8 mokkas in the country and thought perhaps he was just saying it to get me to go ahead but I’m sure I’ll find out soon enough. Thank you, I think it’s absolutely beautiful! I’ve not driven for 8 years so a little nervous but I’ll be fine, just looking forward to getting it now hahaMW123 said:@leighannC
I think the dealership is being truthful. Typically, the transporter supplies certain essential details required for DVLA vehicle registration, such as the vehicle specifications, and other relevant information.In my past experiences with dealerships, some have chosen to hold off on registering the vehicle until it's ready for delivery. This way, the registration details match up nicely with when the new owner takes possession of the car. It's a pretty standard practice when buying a new vehicle.I haven't bought a new car in quite some time, but from my past experiences with dealerships, they usually conduct their own inspection checks once the vehicle is delivered to them before granting approval for the new owner to collect the vehicle. You may have to wait until these checks have been completed.I couldn't resist Googling the Vauxhall Mokka, and I must say, it looks impressive! How exciting for you. I am sure you'll love driving it; it's definitely worth the wait.0 -
You're getting the same car around the time I am. I ordered a Mokka in Dec, and was told it wouldn't be ready until July. Imagine my surprise when on Thursday I received a call to say it was at the garage ready to pick up, you could have knocked me down with a feather. I thought the showroom contacted you when it was being shipped etc, but the car show salesperson said he was just as shocked as I was. I even have a reg for it.leighannC said:
It’s good to know that people think he’s being truthful. I did wonder about the whole 8 mokkas in the country and thought perhaps he was just saying it to get me to go ahead but I’m sure I’ll find out soon enough. Thank you, I think it’s absolutely beautiful! I’ve not driven for 8 years so a little nervous but I’ll be fine, just looking forward to getting it now hahaMW123 said:@leighannC
I think the dealership is being truthful. Typically, the transporter supplies certain essential details required for DVLA vehicle registration, such as the vehicle specifications, and other relevant information.In my past experiences with dealerships, some have chosen to hold off on registering the vehicle until it's ready for delivery. This way, the registration details match up nicely with when the new owner takes possession of the car. It's a pretty standard practice when buying a new vehicle.I haven't bought a new car in quite some time, but from my past experiences with dealerships, they usually conduct their own inspection checks once the vehicle is delivered to them before granting approval for the new owner to collect the vehicle. You may have to wait until these checks have been completed.I couldn't resist Googling the Vauxhall Mokka, and I must say, it looks impressive! How exciting for you. I am sure you'll love driving it; it's definitely worth the wait.
I haven't driven in 10 years either, so I know how you must be feeling I am anxious about driving again. I was going to have some refresher lessons but only got my licence back after renewing it as it had expired during those 10 years. I am anxious about even driving it off the forecourt. I will have my brother there with me though, he can't drive it as he, unfortunately, because he is banned. I would rather be the passenger than the driver, but I am trying to think of the rewards it will give me for my MH. I am stuck indoors 24/7 due to anxiety so it will be nice to get out and have some freedom and time with my family.0 -
My car, not collected her yet, but I have called her Marnie.leighannC said:
It’s good to know that people think he’s being truthful. I did wonder about the whole 8 mokkas in the country and thought perhaps he was just saying it to get me to go ahead but I’m sure I’ll find out soon enough. Thank you, I think it’s absolutely beautiful! I’ve not driven for 8 years so a little nervous but I’ll be fine, just looking forward to getting it now hahaMW123 said:@leighannC
I think the dealership is being truthful. Typically, the transporter supplies certain essential details required for DVLA vehicle registration, such as the vehicle specifications, and other relevant information.In my past experiences with dealerships, some have chosen to hold off on registering the vehicle until it's ready for delivery. This way, the registration details match up nicely with when the new owner takes possession of the car. It's a pretty standard practice when buying a new vehicle.I haven't bought a new car in quite some time, but from my past experiences with dealerships, they usually conduct their own inspection checks once the vehicle is delivered to them before granting approval for the new owner to collect the vehicle. You may have to wait until these checks have been completed.I couldn't resist Googling the Vauxhall Mokka, and I must say, it looks impressive! How exciting for you. I am sure you'll love driving it; it's definitely worth the wait.
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Beautiful!! I so love these cars! I wanted the ultimate but had to have the GS as I’ve had to put my daughter on (who’s under25) but I’m still happy as anything! My dealer doesn’t seem overly interested tbh, probably because it’s Motability but as long as I get it I don’t care. Wow! You’ve been so lucky haven’t you getting Marnie so early! I too am stuck in 24/7 with anxiety, I also have mobility issues so I feel these cars will be so invaluable for us! I have to retake my test, I was banned under the new driver act 7 years ago so am trying to rush through that but yeah, it’s nervewracking thinking about driving it isn’t it! You will be fine, slow and steady wins the race. You could have some refreshers and do them in your new car maybe? Happy driving!!!!wkd said:
You're getting the same car around the time I am. I ordered a Mokka in Dec, and was told it wouldn't be ready until July. Imagine my surprise when on Thursday I received a call to say it was at the garage ready to pick up, you could have knocked me down with a feather. I thought the showroom contacted you when it was being shipped etc, but the car show salesperson said he was just as shocked as I was. I even have a reg for it.leighannC said:
It’s good to know that people think he’s being truthful. I did wonder about the whole 8 mokkas in the country and thought perhaps he was just saying it to get me to go ahead but I’m sure I’ll find out soon enough. Thank you, I think it’s absolutely beautiful! I’ve not driven for 8 years so a little nervous but I’ll be fine, just looking forward to getting it now hahaMW123 said:@leighannC
I think the dealership is being truthful. Typically, the transporter supplies certain essential details required for DVLA vehicle registration, such as the vehicle specifications, and other relevant information.In my past experiences with dealerships, some have chosen to hold off on registering the vehicle until it's ready for delivery. This way, the registration details match up nicely with when the new owner takes possession of the car. It's a pretty standard practice when buying a new vehicle.I haven't bought a new car in quite some time, but from my past experiences with dealerships, they usually conduct their own inspection checks once the vehicle is delivered to them before granting approval for the new owner to collect the vehicle. You may have to wait until these checks have been completed.I couldn't resist Googling the Vauxhall Mokka, and I must say, it looks impressive! How exciting for you. I am sure you'll love driving it; it's definitely worth the wait.
I haven't driven in 10 years either, so I know how you must be feeling I am anxious about driving again. I was going to have some refresher lessons but only got my licence back after renewing it as it had expired during those 10 years. I am anxious about even driving it off the forecourt. I will have my brother there with me though, he can't drive it as he, unfortunately, because he is banned. I would rather be the passenger than the driver, but I am trying to think of the rewards it will give me for my MH. I am stuck indoors 24/7 due to anxiety so it will be nice to get out and have some freedom and time with my family.2 -
Never heard of the New Driver Act. I don't think I have time to get lessons, I looked for a driving instructor the other week in my area and they are fully booked.leighannC said:
Beautiful!! I so love these cars! I wanted the ultimate but had to have the GS as I’ve had to put my daughter on (who’s under25) but I’m still happy as anything! My dealer doesn’t seem overly interested tbh, probably because it’s Motability but as long as I get it I don’t care. Wow! You’ve been so lucky haven’t you getting Marnie so early! I too am stuck in 24/7 with anxiety, I also have mobility issues so I feel these cars will be so invaluable for us! I have to retake my test, I was banned under the new driver act 7 years ago so am trying to rush through that but yeah, it’s nervewracking thinking about driving it isn’t it! You will be fine, slow and steady wins the race. You could have some refreshers and do them in your new car maybe? Happy driving!!!!wkd said:
You're getting the same car around the time I am. I ordered a Mokka in Dec, and was told it wouldn't be ready until July. Imagine my surprise when on Thursday I received a call to say it was at the garage ready to pick up, you could have knocked me down with a feather. I thought the showroom contacted you when it was being shipped etc, but the car show salesperson said he was just as shocked as I was. I even have a reg for it.leighannC said:
It’s good to know that people think he’s being truthful. I did wonder about the whole 8 mokkas in the country and thought perhaps he was just saying it to get me to go ahead but I’m sure I’ll find out soon enough. Thank you, I think it’s absolutely beautiful! I’ve not driven for 8 years so a little nervous but I’ll be fine, just looking forward to getting it now hahaMW123 said:@leighannC
I think the dealership is being truthful. Typically, the transporter supplies certain essential details required for DVLA vehicle registration, such as the vehicle specifications, and other relevant information.In my past experiences with dealerships, some have chosen to hold off on registering the vehicle until it's ready for delivery. This way, the registration details match up nicely with when the new owner takes possession of the car. It's a pretty standard practice when buying a new vehicle.I haven't bought a new car in quite some time, but from my past experiences with dealerships, they usually conduct their own inspection checks once the vehicle is delivered to them before granting approval for the new owner to collect the vehicle. You may have to wait until these checks have been completed.I couldn't resist Googling the Vauxhall Mokka, and I must say, it looks impressive! How exciting for you. I am sure you'll love driving it; it's definitely worth the wait.
I haven't driven in 10 years either, so I know how you must be feeling I am anxious about driving again. I was going to have some refresher lessons but only got my licence back after renewing it as it had expired during those 10 years. I am anxious about even driving it off the forecourt. I will have my brother there with me though, he can't drive it as he, unfortunately, because he is banned. I would rather be the passenger than the driver, but I am trying to think of the rewards it will give me for my MH. I am stuck indoors 24/7 due to anxiety so it will be nice to get out and have some freedom and time with my family.
My dealer is lovely, he is very happy for me and even sent photos of my car. I have mobility issues, I suffer from arthiritis in my spine for one, but there is a massager apparently and a heated seat. I have chosen an automatic to ease the pressure on my legs and back. I have never driven an automatic before. I hope I don't put it in reverse and end up in the showroom.
I couldn't even test drive the Mokka as when I applied for it I had sent my DL off to the DVLA as it was out of date with not driving for 10 years, it took nearly three months of two and froing with letters to get it back all because I wanted to change my name0 -
I got 6 points in the first 2 years of having my license so it was automatically revoked. That’s a good point, a lot of the instructors round my way are fully booked too. I’m going to get my car and have a friend sit with me then do my test on it (hopefully pass again) you’re getting the Ultimate model? Yes they have massage chairs but be warned I’ve seen a lot of people say they don’t work. Sounds like a right palaver getting everything sorted, but glad you’re there now. Your dealer does sound lovely! Can I share him hahahahawkd said:
Never heard of the New Driver Act. I don't think I have time to get lessons, I looked for a driving instructor the other week in my area and they are fully booked.leighannC said:
Beautiful!! I so love these cars! I wanted the ultimate but had to have the GS as I’ve had to put my daughter on (who’s under25) but I’m still happy as anything! My dealer doesn’t seem overly interested tbh, probably because it’s Motability but as long as I get it I don’t care. Wow! You’ve been so lucky haven’t you getting Marnie so early! I too am stuck in 24/7 with anxiety, I also have mobility issues so I feel these cars will be so invaluable for us! I have to retake my test, I was banned under the new driver act 7 years ago so am trying to rush through that but yeah, it’s nervewracking thinking about driving it isn’t it! You will be fine, slow and steady wins the race. You could have some refreshers and do them in your new car maybe? Happy driving!!!!wkd said:
You're getting the same car around the time I am. I ordered a Mokka in Dec, and was told it wouldn't be ready until July. Imagine my surprise when on Thursday I received a call to say it was at the garage ready to pick up, you could have knocked me down with a feather. I thought the showroom contacted you when it was being shipped etc, but the car show salesperson said he was just as shocked as I was. I even have a reg for it.leighannC said:
It’s good to know that people think he’s being truthful. I did wonder about the whole 8 mokkas in the country and thought perhaps he was just saying it to get me to go ahead but I’m sure I’ll find out soon enough. Thank you, I think it’s absolutely beautiful! I’ve not driven for 8 years so a little nervous but I’ll be fine, just looking forward to getting it now hahaMW123 said:@leighannC
I think the dealership is being truthful. Typically, the transporter supplies certain essential details required for DVLA vehicle registration, such as the vehicle specifications, and other relevant information.In my past experiences with dealerships, some have chosen to hold off on registering the vehicle until it's ready for delivery. This way, the registration details match up nicely with when the new owner takes possession of the car. It's a pretty standard practice when buying a new vehicle.I haven't bought a new car in quite some time, but from my past experiences with dealerships, they usually conduct their own inspection checks once the vehicle is delivered to them before granting approval for the new owner to collect the vehicle. You may have to wait until these checks have been completed.I couldn't resist Googling the Vauxhall Mokka, and I must say, it looks impressive! How exciting for you. I am sure you'll love driving it; it's definitely worth the wait.
I haven't driven in 10 years either, so I know how you must be feeling I am anxious about driving again. I was going to have some refresher lessons but only got my licence back after renewing it as it had expired during those 10 years. I am anxious about even driving it off the forecourt. I will have my brother there with me though, he can't drive it as he, unfortunately, because he is banned. I would rather be the passenger than the driver, but I am trying to think of the rewards it will give me for my MH. I am stuck indoors 24/7 due to anxiety so it will be nice to get out and have some freedom and time with my family.
My dealer is lovely, he is very happy for me and even sent photos of my car. I have mobility issues, I suffer from arthiritis in my spine for one, but there is a massager apparently and a heated seat. I have chosen an automatic to ease the pressure on my legs and back. I have never driven an automatic before. I hope I don't put it in reverse and end up in the showroom.
I couldn't even test drive the Mokka as when I applied for it I had sent my DL off to the DVLA as it was out of date with not driving for 10 years, it took nearly three months of two and froing with letters to get it back all because I wanted to change my name0 -
Many years ago I lost my license due to health conditions and didn't drive for 9 years. When I had my license back I bought myself an automatic. I was quite nervous at first and didn't have anyone to sit next to me and didn't have any refresher lessons either. After a very short time I realised there was nothing to worry about and found it very easy.wkd said:
Never heard of the New Driver Act. I don't think I have time to get lessons, I looked for a driving instructor the other week in my area and they are fully booked.leighannC said:
Beautiful!! I so love these cars! I wanted the ultimate but had to have the GS as I’ve had to put my daughter on (who’s under25) but I’m still happy as anything! My dealer doesn’t seem overly interested tbh, probably because it’s Motability but as long as I get it I don’t care. Wow! You’ve been so lucky haven’t you getting Marnie so early! I too am stuck in 24/7 with anxiety, I also have mobility issues so I feel these cars will be so invaluable for us! I have to retake my test, I was banned under the new driver act 7 years ago so am trying to rush through that but yeah, it’s nervewracking thinking about driving it isn’t it! You will be fine, slow and steady wins the race. You could have some refreshers and do them in your new car maybe? Happy driving!!!!wkd said:
You're getting the same car around the time I am. I ordered a Mokka in Dec, and was told it wouldn't be ready until July. Imagine my surprise when on Thursday I received a call to say it was at the garage ready to pick up, you could have knocked me down with a feather. I thought the showroom contacted you when it was being shipped etc, but the car show salesperson said he was just as shocked as I was. I even have a reg for it.leighannC said:
It’s good to know that people think he’s being truthful. I did wonder about the whole 8 mokkas in the country and thought perhaps he was just saying it to get me to go ahead but I’m sure I’ll find out soon enough. Thank you, I think it’s absolutely beautiful! I’ve not driven for 8 years so a little nervous but I’ll be fine, just looking forward to getting it now hahaMW123 said:@leighannC
I think the dealership is being truthful. Typically, the transporter supplies certain essential details required for DVLA vehicle registration, such as the vehicle specifications, and other relevant information.In my past experiences with dealerships, some have chosen to hold off on registering the vehicle until it's ready for delivery. This way, the registration details match up nicely with when the new owner takes possession of the car. It's a pretty standard practice when buying a new vehicle.I haven't bought a new car in quite some time, but from my past experiences with dealerships, they usually conduct their own inspection checks once the vehicle is delivered to them before granting approval for the new owner to collect the vehicle. You may have to wait until these checks have been completed.I couldn't resist Googling the Vauxhall Mokka, and I must say, it looks impressive! How exciting for you. I am sure you'll love driving it; it's definitely worth the wait.
I haven't driven in 10 years either, so I know how you must be feeling I am anxious about driving again. I was going to have some refresher lessons but only got my licence back after renewing it as it had expired during those 10 years. I am anxious about even driving it off the forecourt. I will have my brother there with me though, he can't drive it as he, unfortunately, because he is banned. I would rather be the passenger than the driver, but I am trying to think of the rewards it will give me for my MH. I am stuck indoors 24/7 due to anxiety so it will be nice to get out and have some freedom and time with my family.
My dealer is lovely, he is very happy for me and even sent photos of my car. I have mobility issues, I suffer from arthiritis in my spine for one, but there is a massager apparently and a heated seat. I have chosen an automatic to ease the pressure on my legs and back. I have never driven an automatic before. I hope I don't put it in reverse and end up in the showroom.
I couldn't even test drive the Mokka as when I applied for it I had sent my DL off to the DVLA as it was out of date with not driving for 10 years, it took nearly three months of two and froing with letters to get it back all because I wanted to change my name
You never forget how to drive and an automatic is even easier. There's no hill starts or anything like that. The car will hold you once you take your foot off the brake and pull off. I would say it's highly unlikely that you would put it into reverse (R) by accident because until you get used to it you will look down when putting into either drive (D) or R. I've been driving an auto now for about 15 years and would never go back to manual.
Once you do get used to it you'll soon be wondering what you were worried about and you will love it. It's a lovely looking car you have and I hope you enjoy every minute!1 -
Thanks Poppy. It is a lovely-looking car. I have had to change my name with PIP as my award letter is in my maiden name and my DL is in my married name, they should have received my marriage certificate today. I am just hoping they aren't like DVLA as they took three months to put my DL into my married name, it was an utter farce.poppy123456 said:
Many years ago I lost my license due to health conditions and didn't drive for 9 years. When I had my license back I bought myself an automatic. I was quite nervous at first and didn't have anyone to sit next to me and didn't have any refresher lessons either. After a very short time I realised there was nothing to worry about and found it very easy.wkd said:
Never heard of the New Driver Act. I don't think I have time to get lessons, I looked for a driving instructor the other week in my area and they are fully booked.leighannC said:
Beautiful!! I so love these cars! I wanted the ultimate but had to have the GS as I’ve had to put my daughter on (who’s under25) but I’m still happy as anything! My dealer doesn’t seem overly interested tbh, probably because it’s Motability but as long as I get it I don’t care. Wow! You’ve been so lucky haven’t you getting Marnie so early! I too am stuck in 24/7 with anxiety, I also have mobility issues so I feel these cars will be so invaluable for us! I have to retake my test, I was banned under the new driver act 7 years ago so am trying to rush through that but yeah, it’s nervewracking thinking about driving it isn’t it! You will be fine, slow and steady wins the race. You could have some refreshers and do them in your new car maybe? Happy driving!!!!wkd said:
You're getting the same car around the time I am. I ordered a Mokka in Dec, and was told it wouldn't be ready until July. Imagine my surprise when on Thursday I received a call to say it was at the garage ready to pick up, you could have knocked me down with a feather. I thought the showroom contacted you when it was being shipped etc, but the car show salesperson said he was just as shocked as I was. I even have a reg for it.leighannC said:
It’s good to know that people think he’s being truthful. I did wonder about the whole 8 mokkas in the country and thought perhaps he was just saying it to get me to go ahead but I’m sure I’ll find out soon enough. Thank you, I think it’s absolutely beautiful! I’ve not driven for 8 years so a little nervous but I’ll be fine, just looking forward to getting it now hahaMW123 said:@leighannC
I think the dealership is being truthful. Typically, the transporter supplies certain essential details required for DVLA vehicle registration, such as the vehicle specifications, and other relevant information.In my past experiences with dealerships, some have chosen to hold off on registering the vehicle until it's ready for delivery. This way, the registration details match up nicely with when the new owner takes possession of the car. It's a pretty standard practice when buying a new vehicle.I haven't bought a new car in quite some time, but from my past experiences with dealerships, they usually conduct their own inspection checks once the vehicle is delivered to them before granting approval for the new owner to collect the vehicle. You may have to wait until these checks have been completed.I couldn't resist Googling the Vauxhall Mokka, and I must say, it looks impressive! How exciting for you. I am sure you'll love driving it; it's definitely worth the wait.
I haven't driven in 10 years either, so I know how you must be feeling I am anxious about driving again. I was going to have some refresher lessons but only got my licence back after renewing it as it had expired during those 10 years. I am anxious about even driving it off the forecourt. I will have my brother there with me though, he can't drive it as he, unfortunately, because he is banned. I would rather be the passenger than the driver, but I am trying to think of the rewards it will give me for my MH. I am stuck indoors 24/7 due to anxiety so it will be nice to get out and have some freedom and time with my family.
My dealer is lovely, he is very happy for me and even sent photos of my car. I have mobility issues, I suffer from arthiritis in my spine for one, but there is a massager apparently and a heated seat. I have chosen an automatic to ease the pressure on my legs and back. I have never driven an automatic before. I hope I don't put it in reverse and end up in the showroom.
I couldn't even test drive the Mokka as when I applied for it I had sent my DL off to the DVLA as it was out of date with not driving for 10 years, it took nearly three months of two and froing with letters to get it back all because I wanted to change my name
You never forget how to drive and an automatic is even easier. There's no hill starts or anything like that. The car will hold you once you take your foot off the brake and pull off. I would say it's highly unlikely that you would put it into reverse (R) by accident because until you get used to it you will look down when putting into either drive (D) or R. I've been driving an auto now for about 15 years and would never go back to manual.
Once you do get used to it you'll soon be wondering what you were worried about and you will love it. It's a lovely looking car you have and I hope you enjoy every minute!
I am very nervous, but after your reassurance, I feel better plus my brother will be there. I can't imagine how anxious you must have been, being alone. I believe this car is a lifesaver and a lifeline, as I have been isolated, and stuck in a flat for nearly a year and my MH has declined rapidly, this car will let me connect with my family again who find it hard to visit me when I am based in the middle of nowhere with a herd of sheep at the end of my garden fence.0 -
Marnie looks so pretty!! I can't wait to hear about your adventures
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I cant wait to tell you them!!Hannah_Scope said:Marnie looks so pretty!! I can't wait to hear about your adventures 1 -
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