Call recording

alexCM
alexCM Online Community Member Posts: 3 Listener
edited July 2024 in Housing and independent living
Hi All,

I have a memory problem and have for many years used a call recording app to record my phone calls. Google have now taken away this function from my phone with their latest update. In fact its now the case that most phone won't record phone calls. In light of a disability is it possible to ask google as a reasonable adjustment to allow the function on my phone? Or is there another solution? 

Thanks

Comments

  • Geoark
    Geoark Online Community Member Posts: 1,466 Championing
    Hi alexCM

    Cube Call Recorder ACR for android phones has some good reviews. Free, no ads and you can set what it records.

    If you have an iphone not sure.
  • Adrian_Scope
    Adrian_Scope Posts: 11,748 Online Community Programme Lead
    Hello @alexCM, unfortunately the Google update you mentioned has made a lot of these recording apps a bit redundant as many of them will no longer record both sides of the conversation.
    There are call recorder attachments you can buy for your phone, but they obviously won't be as affordable as an app.
  • alexCM
    alexCM Online Community Member Posts: 3 Listener
    Thanks for the replies. Which recorder attachments would still work even after this update?
  • Markmywords
    Markmywords Online Community Member Posts: 416 Empowering
    I use "Boldbeast" on Android 8.1. Call recording apps have always been tricky and results vary from model to model. Some have free trial versions which might help in choosing.
  • Malcolmblank
    Malcolmblank Online Community Member Posts: 1 Listener
    Have you considered exploring third-party call recording apps available on the Play Store? Some of them might offer similar functionalities to what you're used to.

  • brushcolours
    brushcolours Online Community Member Posts: 28 Connected

    Hi alexCM, if you can put your phone on speaker, using a separate voice recorder could work? And check the voice recorder can be easily plugged into a computer and read, so you can save and play back the recordings.

  • JudithL
    JudithL Online Community Member Posts: 82 Contributor

    if you contact Abilitynet that might be able to help. Their advice is generally excellent. https://abilitynet.org.uk/ They’re always my first port of call.

  • Wibbles
    Wibbles Online Community Member Posts: 2,533 Championing

    There is the legal problem that recording anyone without asking for consent is basically illegal - its something to do with the data protection act.

    So however you plan to make these recordings - make sure that you ask the other party first - or you could find yourself in deep water …..

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