Change my bank details with ESA

longtallsally67
longtallsally67 Online Community Member Posts: 53 Connected
in Employment & Support Allowance (ESA)

crikey me, absolutely ridiculous being on hold this long just to give a change of bank details. There really needs to be an easier way!

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Comments

  • Albus_Alumni
    Albus_Alumni Scope alumni Posts: 11,423 Championing

    Oh blimey @longtallsally67 that's quite the marathon wait! Have you managed to get through yet? I always find it's best to call first thing in the morning, you tend to beat the rush that way. 😊

  • longtallsally67
    longtallsally67 Online Community Member Posts: 53 Connected

    finally! After 2 hours and 17 mins πŸ˜‚πŸ˜‚ thankfully it’s done and my payment that’s due next weds will go into the new bank account.

    I really wish I’d of thought of that today! Lesson learnt for future 😊

  • Albus_Alumni
    Albus_Alumni Scope alumni Posts: 11,423 Championing

    Haha, well at least there's a happy ending and you'll know for next time. Though hopefully there wont be a next time. πŸ˜†

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