Pip review complete without an assessment

slm34
slm34 Online Community Member Posts: 4 Listener
edited January 18 in PIP, DLA, ADP and AA

Hi all I know nobody will be able to give me a definite answer but just wanted to ask if anyone has had a similar experience.

After 11 months of waiting i have received the standard your review is complete text message however i was not invited for an assessment ( this is my first review). I received my regular payment the same day and telephoned the payment line to see if the award was the same for next payment However it did not tell me, Does this highly likely mean my reward has been taken away ? Usually it will say when your next payment is due.

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 7,024 Championing
    edited January 18

    You had a paper based assessment, where either the assessment provider felt they had enough information without any additional input from you, or as is increasingly common with reviews, the DWP kept it in house and the Decision Maker was satisfied with the information provided without anything additional.

    No, this does not mean you are highly likely to have had it taken away. The automated line is known to give out incorrect information so I wouldn't read anything into that.

    Especially if you rang the same day as your payment, this might have caused the automated line not to have any information to give, it might only be able to determine your next payment once current payment date has passed.

  • poppy123456
    poppy123456 Online Community Member Posts: 64,462 Championing

    I also had a paper based assessment for my recent review. I received the same text as you did, which is a standard text. I rang PIP to find out what the decision was and while I waited it didn't give me any payment information, very likely because the information hadn't been updated at that point.

    I was awarded successfully, with an increased award.

    Even though the text advises you not to ring them, you can ring on Monday morning when they open to ask what the decision was and they should be able to tell you.

  • slm34
    slm34 Online Community Member Posts: 4 Listener

    Thank you for the response, this whole process is so stressful.

    https://forum.scope.org.uk/discussion/comment/969958#Comment_969958

    Thank you for the response, I don't know why i am so anxious about it as i know i sent in enough evidence, i was just expecting to have to explain myself again and when i received the text i was confused as to how they made the decision without asking for possible clarification. Sorry as this is my first review i guess i didn't know what to expect.

  • slm34
    slm34 Online Community Member Posts: 4 Listener
    https://forum.scope.org.uk/discussion/comment/969968#Comment_969968

    Thank you for the response, This whole process is stressful, All i have read is that people ring and find out via the automated line so when i called and it didn't say anything i presumed it had been stopped. I guess i will not know 100% until i either ring again or wait for the letter.

    Sorry this is my first review so i was expecting a date for an assessment and was quite shocked when i received the message to say it was completed without one., I did have to put in a M/R for the original award which was declined but i was offered before i received a tribunal date.

  • kitkat23
    kitkat23 Online Community Member Posts: 78 Empowering

    I had paper based for my first review....as did my son....we both got same award ....think its happening more and more now ....much better than going thru an assessment again

  • slm34
    slm34 Online Community Member Posts: 4 Listener

    Just to update, called again this morning and award has stayed the same :)

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,713 Championing

    Congrats @slm34 😊 I'm glad to hear! I hope it's taken some worry away.

  • poppiecat
    poppiecat Online Community Member Posts: 10 Listener

    Hi can i ask for the phone number you rang please. Tia

  • Holly_Scope
    Holly_Scope Posts: 4,039 Scope Online Community Coordinator

    Hi @poppiecat this is quite an old post so the user might not see it. However, this is the official contact information if that's any help to you 😊

  • poppiecat
    poppiecat Online Community Member Posts: 10 Listener

    Thank you much.

  • Kimi87
    Kimi87 Online Community Member Posts: 7,024 Championing

    You need the main PIP number which is 0800 121 4433.

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