Mobility Car deposit question.

Eltellango
Eltellango Online Community Member Posts: 3 Listener

Hi there,

First time caller.

My partner has just received a letter extending her PIP review until March '26.

She was due to renew her lease next month (if it were to carry on).

If she orders a new car, do we get the deposit back (pro rata) if the review eventually turns her down?

Thank You. (in advance)

Comments

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,133 Championing

    Yes.

    Your support package | Motability Scheme

    Will I get my Advance Payment back?

    If you paid an Advance Payment, we’ll refund this to you on a pro-rata basis. For example, if your lease ended after one year out of three, we’ll refund two-thirds of your Advance Payment.

  • Eltellango
    Eltellango Online Community Member Posts: 3 Listener

    Thank You for your swift reply.

    Cheers.

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,717 Championing

    Hi @Eltellango, welcome to the community 😊 I'm glad your question was answered so quickly! If you do have any other questions please don't hesitate to ask.

    Best of luck to your wife with her PIP review as well, I know they can be a bit nerve-wracking.

  • Eltellango
    Eltellango Online Community Member Posts: 3 Listener

    Thanks for your kind message.