universal credit payment is late

shrinkydink
shrinkydink Online Community Member Posts: 32 Connected
edited February 17 in Universal Credit (UC)

hi my uc payment went in the bank on 17th january last month but hasnt gone into my account today.. is universal credit usually paid in on the same day each month, im confused

Comments

  • Rosie_Scope
    Rosie_Scope Posts: 5,522 Scope Online Community Coordinator

    Hi @shrinkydink, sorry to hear you're missing your payment. Do you have access to your UC journal?

    If so, you can log in to check what date your payment should be paid.

    If it shows today as your payment date and it hasn't been paid by tomorrow, it may be worth leaving them a message to ask what's going on.

    Hope it comes through soon!

  • Ranald
    Ranald Online Community Member Posts: 1,002 Championing

    I have only had one UC payment so far, but I believe the day of payment can be affected by a bank holiday or the weekend. It might be slightly later.

  • shrinkydink
    shrinkydink Online Community Member Posts: 32 Connected

    i never had all this confusion when i was on esa. my first uc was 19th december, then jan 17th so i presume it must of been today. i will ask someone to check my journal. thankyou

  • shrinkydink
    shrinkydink Online Community Member Posts: 32 Connected

    i hope they pay it soon because they pay my rent direct also

  • Kimi87
    Kimi87 Online Community Member Posts: 5,082 Championing

    Your payment date is the 19th.

    If your payment date falls on a weekend or bank holiday then UC pay the working day before.

    Your payment is due 19th February

    You were paid 19th December.

    You were paid 17 January - because your payment date fell on a weekend.

    You are next due to be paid on:

    19th February

    19th March

    17th April (due to the 19th being a Saturday and the 18th Good Friday a bank holiday) .

  • shrinkydink
    shrinkydink Online Community Member Posts: 32 Connected

    thankyou so much. i had no idea it wasnt paid on weekends.

  • Kimi87
    Kimi87 Online Community Member Posts: 5,082 Championing

    My payment date is a Monday for ESA so I'm used to the concept of it being paid early if there is a bank holiday 😊