Hi, my name is Sunshinecatz! Has my child's DLA award been declined at renewal or changed?

Sunshinecatz
Sunshinecatz Online Community Member Posts: 3 Listener
edited March 11 in PIP, DLA, ADP and AA

hello, dla advice please😩

Child’s last full payment was 4th March, claim was due to run out 9th March 2025 I sent renewal back on 3rd February recorded delivery,no letter yet but last night received one weeks work of payment for child in my bank?

Does this mean child’s award has been declined at renewal or that it’s a payment to adjust to a new rate?? Confused as to what’s going on and worried as I will need to cancel childs private therapies that the dla is used for😩

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 6,705 Championing

    Your best option is to call them and ask, the phone number is 0800 121 4600.

  • Sunshinecatz
    Sunshinecatz Online Community Member Posts: 3 Listener

    I did at 9am the man took all our details and said the renewal was done however he can tell me the outcome🤯 wait 7-10 for the letters he said.

  • Sunshinecatz
    Sunshinecatz Online Community Member Posts: 3 Listener

    ##can’t

  • Rosie_Scope
    Rosie_Scope Posts: 6,558 Scope Online Community Coordinator

    Hi @Sunshinecatz, that sounds really frustrating. You could try ringing again to see if someone different might give you the information, it can sometimes vary depending on who you get on the line.

    If they're not able to share unfortunately it might just be a case of waiting for the letter to come through. Hope you hear back soon!

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