DWP admitted they was wrong to me

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Kaliwax
Kaliwax Online Community Member Posts: 100 Empowering

Back in 2019, when I had my review, I had an assessor who was extremely rude to me and my carer, and told my carer to shut up and was rude to me as well, and had no interest of doing a fair assessment. She basically scored me 0 points on everything, my carer appealed, i got my PIP back in 2020, only lower daily rate

My carer got a phone call from PIp today, talking about this review in 2019 and how DWP, admitted the assessor was rude and nasty, and didn't do her job properly and they upped my points seeing as the assessor wasn't fair and DWP had a further look at my forms for my last 2 assessments, and felt i should be allocated more points, and felt like I was being penalised for no reason and they admitted they got it wrong. I don't think this assessor works at the DWP now, so I assume, they had a few complaints about the assessor.

I'm also being backdated £5000 from 2016 due to a change in the law.

Comments

  • anisty
    anisty Online Community Member Posts: 836 Championing

    Excellent news!

  • luvpink
    luvpink Online Community Member Posts: 2,333 Championing

    @Kaliwax

    So sorry to hear you had to go through that.

    Treat yourself to something nice with the money you are due.

  • Kaliwax
    Kaliwax Online Community Member Posts: 100 Empowering

    Thanks,

    I never even expected it, just a phone call out of the blue yesterday for my carer. Just in shock really

  • Holly_Scope
    Holly_Scope Posts: 2,717 Scope Online Community Coordinator

    Congratulations @Kaliwax! 😁

  • Bluebell21
    Bluebell21 Online Community Member, Scope Member Posts: 12,150 Championing

    Great news @Kaliwax Just a shame you had a bad experience to get there. Take care.

  • Fuji
    Fuji Online Community Member Posts: 108 Empowering

    Awe that's wonderful. I'm so happy for you.

  • Rosie_Scope
    Rosie_Scope Posts: 6,037 Scope Online Community Coordinator

    That's great news @Kaliwax, hope you can treat yourself to something nice to celebrate 😊

  • Doglover2
    Doglover2 Online Community Member Posts: 224 Empowering

    Having Heard others say the assessor was ignorant and shirty with a carer or family member, I asked my sister who sat in on the last pip call ,and took notes,not to say anything after the initial introduction for that very reason,because if she'd been told off id have lost my s**t and said something i know would have cost me my award,But, was penalised anyway because she didn't speak. Just what exactly twisted logic do these people use. Dammed if you do,Dammed if you don't.