Pip awards

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london75
london75 Online Community Member Posts: 31 Connected
Hi everyone,it's just to ask about my pip award review,just received a letter today to get my review award back by 5th Jan 2023,it's 21st December today,for an award I was given in August 2020 until Feb5th 2023,OK,but then on 11th January 2021,my award was extended until 5th November 2023,so ok I thought this was now the award,official letter,now this has come this morning,sent out on the 5th December to be returned on the 5th January,no time whatsoever and they have shortened my award without warning or a letter,I also know as everyone else as seen this morning about the royal mail strikes,what a Xmas present,what can I do,this will spoil my Xmas with worrying about getting it back on time,and them not having the decency to tell me my extension of 9 months has been withdrawn.No new award letter.Need to know what to do or get advice,please help.

Comments

  • carcari
    carcari Online Community Member Posts: 81 Contributor
    Try calling them to get you return extended 
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Your extended award hasn't been taken away you will continue to be paid till review has been cim0leted and new decision made 

    Reviews are taking up to a year to complete which is why they send the forms so far in advance 

    Call them and ask for an extension to return your form 
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    london75 said:…them not having the decency to tell me my extension of 9 months has been withdrawn…
    They haven’t withdrawn the extension. They need to start the review process in good time to enable them to complete it in time for your extended award not to end before they make a new decision. Before the pandemic reviews typically started about six months before the end date. (In fact the award end date is set by adding 12 months to the recommended review date.)
    london75 said:.. worrying about getting it back on time,..
    As advised by carcari, ring them and they will give you an extension. They will normally give an extra two weeks but in current circumstances they may give longer. Try ringing early in the morning when lines tend to have less long waiting times.
  • london75
    london75 Online Community Member Posts: 31 Connected
    Hi everyone my mental health is not very good are there any people who can help me with filling the pip review form,also as I can't get out and about,can I ask for a phone or paper appointment,people or companies that can help filling in the form,many thanks everyone 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    We can't physically help you to fill out the form, we can only advise you. There's a guide here to filling out the form. https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/pip-changes-and-reviews/help-with-your-pip-review-form/

    You can use this link to see what advice agency is local to you. https://advicelocal.uk/welfare-benefits I'm sure they can advise you over the phone.

    Most people have assessments even for reviews but lots of still done through telephone, though some are still face to face at an assessment centre, or by video call.



  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    Hello @london75

    I'm so sorry you are not in a good place with your mental health. Can I ask if you have friends and family around you? If you ever feel you need to talk you have us on the community but there are also organisations like SHOUT who are very helpful.