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emma2880
emma2880 Posts: 20 Listener
in Universal Credit (UC)
I applied for uc today as my time on income support has come to a end, I filled all the form online told them about my health problems gave details of sick note etc and then I receive a text to say I need to go to the job centre to prepare and attend first commitments appointment. The thing is I clearly stated I have severe anxiety, social anxiety and emotionally unstable personality disorder..the thought of going out made me have a panic attack and I threw up! I phoned them and told them all this while crying my eyes out and she advised me to write in the journal what I have just said and to request a telephone appointment..I was just wondering if anyone has had this and if they have actually made them go and have a face to face? I would rather be left homeless and with no money than do it..(that’s how bad I am) I applied for pip and had a paper based assesment for the same mentioned reasons..I am not going to be able to sleep thinking about this. Any information would be great.

Comments

  • Alex_Alumni
    Alex_Alumni Posts: 7,535 Championing
    Hello @emma2880 I'm sorry to hear that this has caused such distress for you! I think if you do as advised and explain what's happened in your journal, you can ask for a telephone appointment as a reasonable adjustment.

    The job centre have a duty under the equality act to make an adjustment to their processes if one is requested, as not doing so may amount to disability discrimination.

    I hope you manage to get some sleep tonight, please let us know how things go, and if we can support you further as well. 
  • poppy123456
    poppy123456 Posts: 64,375 Championing
    When claiming UC you are classed as a job seeker until a decision on your work capability assessment says otherwise. It's a work coaches discretion whether they turn off or reduce commiments, some do and others don't. You can ask for telephone appointments.
  • emma2880
    emma2880 Posts: 20 Listener
    Thankyou for your help, do you know if I will still receive any payments from income support or child tax credits while I am waiting for uc to pay?
  • poppy123456
    poppy123456 Posts: 64,375 Championing
    emma2880 said:
    Thankyou for your help, do you know if I will still receive any payments from income support or child tax credits while I am waiting for uc to pay?

    Tax credits has now ended as you've claimed UC and you will receive no further payments from them. Income Support should continue for 2 weeks and then stop. If you're claiming housing benefit then this will also continue for 2 weeks.

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