Pip change of circumstances

lucyloo10

I recently made a change in my pip sent of paper with evidence around November 22 and was told by Dwp that capita have my application January 23
I called capita who told me they are waiting for my doctor to send them back some information then they will send my application back to dwp then they will make the decision and that I won’t need a face to face with capita it will be up to dwp has anyone else been though same situation? 

lucyloo10

Does anyone no if this would be considered as a paper base assessment?

poppy123456

If they have enough of information to write the report with an assessment then yes it's called a paper based assessment.

lucyloo10

Thanks for your reply, but Could dwp go against this though? Or do they normally go with the report 

poppy123456

They mostly go with the report but it has been known for them to go against it. The report hasn't yet been written so you will need to wait to see if the paper based assessment can be completed.

lucyloo10

Your right! It shouldn’t take long now, I was just unsure as to why capita said they won’t need a f2f and I always read on here so thought I would ask. Thanks anyway 

Tori_Scope

It depends really @lucyloo. They often go with the report, but not always. If you don't get the outcome you were hoping for, you do have a few opportunities to appeal  

Welcome to the community, by the way!

lucyloo10

I receive pip but I no with a change they reasses you and could score 0 but my health deteriorating I was told to put in for a change I got as much evidence as I could and sent this all of was told last week dwp sent my forms over to capita just strange as to why send it to them if they aren’t going to do a f2f or call assessment he did say on the phone to me today that they are just waiting for some information of my DR then it would all be sent back to dwp and he also said it’s rare they will want an assessment but he couldn’t 100 percent say this would be true. I shouldn’t have long to wait now tho for some information from them, thanks for the reply’s.

poppy123456

For reviews or CoC the forms are first sent to a decision maker. From there if a decision can't be made on paper alone then they will send the forms to the health assessment providers. This doesn't mean you'll definitely need an assessment, though most people do. A paper based assessment can still be completed if they can gather enough of evidence to write the report.

lucyloo10

hi poppy, yes I have looked up all of this that’s why I was confused about them not wanting a f2f as I no a decision maker has the application first and obviously they have sent it over to capita. 

Do you know if the person I spoke to from capita would have this information though I no he would no about requesting information from my dr but to no that capita don’t want to asses f2f or phone call would he know this without the report even being finished? As I no they are not the assesers who do the reports.

poppy123456

The person would only know about the paper based assessment possibilty if there was information on the computer screen. Sorry but can't give any other advice other than all you can do is wait.

lucyloo10

Okay thanks