Did anyone else not get a Cold Weather Payment that they are due?

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StillIRise
StillIRise Online Community Member Posts: 181 Empowering
in Universal Credit (UC)

The DWP postcode checker shows that I was due a Cold Weather Payment for the week from 10th to 16th December.  I’ve not received the payment.  I am on UC and in the LWRAC (limited work or work related capability) group (what used to be called the Support Group for ESA).  I’m definitely in that group as I just confirmed with UC on the phone yesterday and also my UC Statements show I’m in that group.  I’ not employed at all and UC is my sole income, aside from PIP. So, surely that meets the criteria for getting the Cold Weather Payment?


I asked UC why I’d not received the payment and someone got back to me on my journal just saying I should read the DWP link on eligibility.  I duly read the link he provided and all the link did is confirm that yes I am eligible for the Cold Weather Payment. I replied asking them what’s going on and have heard nothing back. 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Are you claiming UC with a partner that's either employed or self employed?  If not and you're having no joy from UC then i'd advise you to contact your local MP and tell them exactly what's happened. They will hopefully contact UC on your behalf. https://www.parliament.uk/get-involved/contact-an-mp-or-lord/contact-your-mp/


  • StillIRise
    StillIRise Online Community Member Posts: 181 Empowering
    poppy123456 said:
    Are you claiming UC with a partner that's either employed or self employed?  If not and you're having no joy from UC then i'd advise you to contact your local MP and tell them exactly what's happened. They will hopefully contact UC on your behalf. https://www.parliament.uk/get-involved/contact-an-mp-or-lord/contact-your-mp/


    No, no partner.  No employment.  I am 100% eligible.  It looks like I am going to have to contact my MP like you said.  I saw a post from someone else on the forum who is in a similar position and UC were just refusing to really answer her query.  Maybe sometimes they do that.  
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    Good luck with contacting your MP @StillIRise. How are you currently feeling about the idea of contacting your MP? 

    Please don't hesitate to let us know if there's anything we can do to support you further with this. We are all here for you and listening to you.

    Take care for now and we will look forward to, hopefully, hearing from you again soon  :)

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