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PIP OUTCOME

alaskajade1987

Guys I received my PIP outcome this morning via letter and it’s bad news I have been awarded Nothing!! And scored all of FOUR points in total I am completely devastated…. So what I wanna know is the mandatory reconsideration process and how it works?? It says I have a month now to do this?? So what is the process do I have to go through ANOTHER assessment or do I send off evidence I am so upset and I can’t think straight it’s like they listened to nothing I said … what makes it worst is that the assessor seemed so nice at the time and they haven’t put down any of the most important parts… I feel so down can someone please advise me…. And also what is the percentage of successful reconsiderations?? Thanks

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poppy123456

You won’t need another assessment. For the MR a different decision maker will look at your claim again and make another decision.

You should put that request in writing stating where and why you think you should have scored those points.

The most likely outcome of the MR will be the decision remains the same as only about 23% of them change at that stage. If this happens you can proceed to Tribunal.

You can send extra evidence if you have it and you think it will help. Do remember though that less is very often more.

rebel11

Don't get downhearted, regroup, you can do this.

Take your time doing the MR (but within 30 days), once you've written it out, leave it for a few hours, read again, make changes, keep on doing that until it's o.k. It might be an idea to get the Assessors Report. The link has the MR form that you can use.
Give 'real world examples'.

Make sure you get Proof of Postage.

https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/appeals/mandatory-reconsideration-pip/

poppy123456

If for any reason you're outside of those 30 days then don't worry because you actually have 13 months to request and it's important that people know the timescales. If you're outside the 1 month you need to make sure you state why you didn't request it within the first month. If they refuse you can just proceed to Tribunal.

In my opinion, you don't need the assessment report to request the MR because all it causes is a distraction anyway.

rebel11

poppy123456 said:

If for any reason you're outside of those 30 days then don't worry because you actually have 13 months to request and it's important that people know the timescales. If you're outside the 1 month you need to make sure you state why you didn't request it within the first month. If they refuse you can just proceed to Tribunal.

In my opinion, you don't need the assessment report to request the MR because all it causes is a distraction anyway.

Yep, but why get yourself into a situation where you miss the advised guideline of 30 days, then have the anxiety to deal with something that is out of your control.

Also some of the DM letters aren't clear at all, they should be, but aren't always.

paulmitch26

alaskajade1987 said:

Guys I received my PIP outcome this morning via letter and it’s bad news I have been awarded Nothing!! And scored all of FOUR points in total I am completely devastated…. So what I wanna know is the mandatory reconsideration process and how it works?? It says I have a month now to do this?? So what is the process do I have to go through ANOTHER assessment or do I send off evidence I am so upset and I can’t think straight it’s like they listened to nothing I said … what makes it worst is that the assessor seemed so nice at the time and they haven’t put down any of the most important parts… I feel so down can someone please advise me…. And also what is the percentage of successful reconsiderations?? Thanks

Just rang up and argue it on the phone and tell them why you disagree and wait for a tribunal date. It took ages for my pip to get sorted out but you get it all back. Please dont worry the DWP might be [Removed by moderator: profanity] but the judges arnt

nasturtium

paulmitch26 said:

Just rang up and argue it on the phone and tell them why you disagree and wait for a tribunal date. It took ages for my pip to get sorted out but you get it all back. Please dont worry the DWP might be **** but the judges arnt

With respect it is a bad idea to telephone and complain after a descision. Do not telephone because this will start the clock ticking for the MR process. It is always advised to Write a letter for your MR and not telephone.

poppy123456

paulmitch26 said:

Just rang up and argue it on the phone and tell them why you disagree and wait for a tribunal date.

You won’t receive a Tribunal date from requesting the MR. The Tribunal comes after the MR.

You should put the request in writing rather than ring because you don’t know what that person in the call centre is typing into the computer. There’s also very little point arguing with them because they are only call centre staff and not DWP.

rebel11 said:
Yep, but why get yourself into a situation where you miss the advised guideline of 30 days, then have the anxiety to deal with something that is out of your control.

Also some of the DM letters aren't clear at all, they should be, but aren't always.

Because some members may not be capable or even have the energy to do this within the timescale given. We don’t know anyones circumstances and we shouldn’t assume they can do this within the month. It’s important to give them all the information

I stand by my advice that the assessment report isn’t needed.

Cartini

paulmitch26 said:

alaskajade1987 said:

Guys I received my PIP outcome this morning via letter and it’s bad news I have been awarded Nothing!! And scored all of FOUR points in total I am completely devastated…. So what I wanna know is the mandatory reconsideration process and how it works?? It says I have a month now to do this?? So what is the process do I have to go through ANOTHER assessment or do I send off evidence I am so upset and I can’t think straight it’s like they listened to nothing I said … what makes it worst is that the assessor seemed so nice at the time and they haven’t put down any of the most important parts… I feel so down can someone please advise me…. And also what is the percentage of successful reconsiderations?? Thanks

Just rang up and argue it on the phone and tell them why you disagree and wait for a tribunal date. It took ages for my pip to get sorted out but you get it all back. Please dont worry the DWP might be **** but the judges arnt

The DWP are not xxxxx (I`ll be reporting your language), to use your expression. They have a job to do and are probably as fed up with people like you "arguing" with them as you are for not receiving your perceived "entitlement". I put entitlement in quotes because you are entitled to nothing until your application has been accepted and approved.

You also can`t go to tribunal until you`ve completed the Mandatory Reconsideration process.

nasturtium

alaskajade1987 said:

what makes it worst is that the assessor seemed so nice at the time and they haven’t put down any of the most important parts

I am sorry you have not had the result you were expecting. Do not feel down or devastated because all is not lost and appologies for the long post.

You said "they haven’t put down any of the most important parts" With respect that is what you should have done on your PIP2 form explaining why you could not do the PIP activities reliably. (I will explain more about the VERY important word "Reliably" bellow) Now is your chance to give detailed written evidence on your MR Letter on why you cannot do the activities. In my opinion a MR Letter can be a very important part of your claim if your PIP2 form did not have enough information because it will go in your tribunal claim pack if it gets to that stage and will help with your tribunal (If you need one that is) Ok now some advice to help you with your MR.

First do not argue about what the assessor said or did not say because the majority of that information is just copy and paste information and has little credability. The real credability comes from your own verbal written evidence.

You are awarded points for each descriptor that applies to you for each activity that you cannot complete relaibly more than 50% of the time. The word RELIABLY is a very important word in PIP and you can find more information about that here https://pipinfo.net/issues/reliably

To understand on how to fill in the PIP2 form or the activity critearia for your MR then you can use the advice on the CAB website and it will guide you through each activity on the PIP2 form and what you need to include for each activity. You can use the link here https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/help-with-your-claim/fill-in-form-pip/

For supporting evidence for your MR you could try keeping a 7 to 10 day disability (mental health) diary that will show you all of the problems you have each day according to the PIP activities and descriptors. You can get a list of the activities and the descriptors from this site https://pipinfo.net/#activities You can use your PIP disabiity diary as evidence to show the problems you have with the activities each day. The evidence can be sent in with your MR Letter if you think it would support your claim.

If you have assistance from friends or family then you can ask them to write you a supporting letter to show what help you need and why you need that help. You need need to ask them to put in there supporting letter how then know you, how often each week they see you, how they help you and why they help you. The WHY they help you is the important part because it would backup and support what you have written on your PIP2 form or you MR Letter.

It is also important to understand that PIP is not about the help you get but it is the help you need that is important. So if you need help more than 50% of the time and you do not get help then you need to explain what help you need but do not recieve.
You are being assessed as needing help for the majority of times. When writing out your evidence try not use the words "sometimes" "could" "might" "it can" because those words mean that your condition or problem is not constant and varies. If that is the case then it is good to say your condition varies. If you have problems for more than 50% of the time then that means you have problems completing that activity and you should score points but remember to keep to the activity descriptors.

If you still need help then put in your postcode here and it will list all of the wealfare agencies in your area. https://advicelocal.uk/welfare-benefits they will tak with you about your situation and they will advise you further.

Above all do not feel down hearted.

I hope that this has been of help.

Kind Regards

Nasturtium

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Hello @paulmitch26

We just want to let you know we’ve edited your comment because it contained a profanity. For more information about why we removed this, please consider our online community house rules.

All the best,

Alex

Online community team

alaskajade1987

Thanks so much everyone I haven’t been even able to come on here and actually think about this situation as it got me down so much I didn’t get out of bed for three days…. I don’t feel like I was heard , but I am sure as hell not gonna give in, I really took in your advice particularly /nasturtium…. I have been approached by a mental health team that seem to think I am entities to this and I think they are going to help me, I am drained and disheartened but I won’t let it stop me trying…. I think I was under the impression that I would definitely get it as I felt very confident that the assessor was listening and understanding me… I am glad a fresh person will be looking at this, I didn’t give hardly any evidence before this time I am arming myself with relevant stuff … I think that was my biggest mistake not giving any proof… but I do have doctors , key workers and my friend that will back up what I am going through ….. I have a feeling it will end up in a tribunal situation which will probably send me beserk (I have this court like image in my head and the idea of being scrutinised by people that have no idea what I am going through and monitoring every word I say is terrifying ) anyway we will see thanks again people I keep u updated 🙏

nasturtium

alaskajade1987 said:

I am glad a fresh person will be looking at this, I didn’t give hardly any evidence before this time I am arming myself with relevant stuff … I think that was my biggest mistake not giving any proof…

The main reasons why people who claim PIP get rejected is because the completed the form badly and did not give detailed information on there PIP2 form because they did not know what the activities involved and the meaning of the descriptors. The most important part is your verbal written evidence explaining why you cannot do the activities "Relaibly" because only you know your problems. You do not need proof because people have claimed PIP successfuly without medical evidence. I am pleased you are getting assistance. If you give detailed verbal written evidence in you MR and the descision stays the same then the MR will help when you goto tribunal to support your claim because it will be part of your claim pack and will be taken into account when thr tribunal looks at your claim. That is why I personally think that if you put forward a poor PIP2 form you have a second "bite of the cherry" with your written MR letter to expand on what you origionally put on your PIP2 form and explain why it is not safe for you to do the activity, why you cannot repteat the activity, why it takes you along time or why you cannot do the activity to an acceptable standard.

If the MR descision stays the same then you must take it to tribunal because you will stand a better chance of getting what you are entitled to.

Good Luck

Nasturtium

poppy123456

I completely agree with nasturtium here that you don't need any medical evidence to be entitled to PIP. It's great to ask people that know you well to write a letter of support but you shouldn't dismiss the information that you can give. You are the only person that knows exactly how your conditions affect you, even those that you may live with will not know all of the details.

It is true that a lot of people who are refused because of poorly completed claim packs and lack of information. Though i agree that when you live with a disability it's easy to just live with our conditions and not give it a second thought of the difficulties we experience. When it comes to writing down how we are affected, often we don't know where to start.

Your real world examples will be a big help going forward. A couple of real world incidents of exactly what happened the last time you attempted each descriptor that applies. Include detailed information such as where you were, what exactly happened, did anyone see it and what the consequences were. You should aim for at least half an A4 side of paper per descriptor that applies to you.

Don't think of the Tribunal yet, think of that when and/or if you get to that stage.

JBS2022

Cartini said:

paulmitch26 said:

alaskajade1987 said:

Guys I received my PIP outcome this morning via letter and it’s bad news I have been awarded Nothing!! And scored all of FOUR points in total I am completely devastated…. So what I wanna know is the mandatory reconsideration process and how it works?? It says I have a month now to do this?? So what is the process do I have to go through ANOTHER assessment or do I send off evidence I am so upset and I can’t think straight it’s like they listened to nothing I said … what makes it worst is that the assessor seemed so nice at the time and they haven’t put down any of the most important parts… I feel so down can someone please advise me…. And also what is the percentage of successful reconsiderations?? Thanks

Just rang up and argue it on the phone and tell them why you disagree and wait for a tribunal date. It took ages for my pip to get sorted out but you get it all back. Please dont worry the DWP might be **** but the judges arnt

The DWP are not xxxxx (I`ll be reporting your language), to use your expression. They have a job to do and are probably as fed up with people like you "arguing" with them as you are for not receiving your perceived "entitlement". I put entitlement in quotes because you are entitled to nothing until your application has been accepted and approved.
You also can`t go to tribunal until you`ve completed the Mandatory Reconsideration process.

I completely agree it's entirely possible that you are not even "entitled" to PIP, if the descriptors don't apply to you for the majority of time then.. no award simple as that, irrespective of whether you agree with what was written. MR is the next course of action if you disagree with that decision..the majority of MR are not successful next option is tribunal