Received a text message from my local Boots Pharmacy earlier

BrianMcFaddenfan07
BrianMcFaddenfan07 Community member Posts: 262 Empowering
in Coffee lounge
I was talking to my fiance fiance on video call as he was on his way home from his job centre appointment and I'd asked him if he would mind collecting my inhaler for me from boots, which he did and as he was going out of Boots, I'd asked him to check if it was the right type of inhaler that I like and it's not. The Dr hadn't even bothered to put a spacer with the inhaler. I had another one like it in the past and the Dr had put a spacer on my prescription for the inhaler. 
Not only that, I didn't even get a chance to tell the Dr that I can't use the dosed inhalers as they're too powerful for me, but he was too busy talking away. So I looked on amazon for a spacer (it's the only way I can use the dosed inhalers) and they have one that looks like it has a decent sized face mask with it. I'm going to buy one of them and hopefully a blood pressure monitor as well, but I'll be buying the blood pressure monitor from Boots. 
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Comments

  • rebel11
    rebel11 Community member Posts: 1,671 Pioneering
    If you've paid for a prescription that you shouldn't have, then I'm fairly sure the monies can be reclaimed.

    https://faq.nhsbsa.nhs.uk/knowledgebase/article/KA-03815/en-us
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    That's quite frustrating @BrianMcFaddenfan07, see if you or your fiancé can speak with the pharmacy or your GP, as you shouldn't have to buy a spacer online.

    It sounds like it was your GP's error, so it's up to them to correct this for you.
  • BrianMcFaddenfan07
    BrianMcFaddenfan07 Community member Posts: 262 Empowering
    I cannot ring them until tomorrow now as they're closed. 
  • BrianMcFaddenfan07
    BrianMcFaddenfan07 Community member Posts: 262 Empowering
    @rebel11 I get NHS prescriptions as me n my fiance are on universal credit. I said to my fiance earlier that I don't think that the Dr bothered to look at my medical notes as he would've seen which type of inhaler I have and that the last time I had a dosed inhaler I was given a spacer for it.
    I'd still get free prescriptions even if I was working as I have type 2 diabetes as well as my asthma and other medical conditions. 
  • Sandy_123
    Sandy_123 Scope Member Posts: 56,733 Championing
    Hi have you not got your old spacer to use. 
  • BrianMcFaddenfan07
    BrianMcFaddenfan07 Community member Posts: 262 Empowering
    @Sandy_123 no I haven't hun as it was broken when I found it a few days ago so my fiance had to throw it the blue wheelie bin when he went to his interview on Tuesday morning. 
  • Sandy_123
    Sandy_123 Scope Member Posts: 56,733 Championing
    Oh that's a shame have you ordered one now
  • BrianMcFaddenfan07
    BrianMcFaddenfan07 Community member Posts: 262 Empowering
    @Sandy_123 We've got no money until Monday, but I might nip into boots tomorrow either before or after my appointment with my work coach to see if the pharmacist can help. 
  • Sandy_123
    Sandy_123 Scope Member Posts: 56,733 Championing
    Yes see what they say
  • rebel11
    rebel11 Community member Posts: 1,671 Pioneering
    BrianMcFaddenfan07 said:
    @rebel11 I get NHS prescriptions as me n my fiance are on universal credit. I said to my fiance earlier that I don't think that the Dr bothered to look at my medical notes as he would've seen which type of inhaler I have and that the last time I had a dosed inhaler I was given a spacer for it.
    I'd still get free prescriptions even if I was working as I have type 2 diabetes as well as my asthma and other medical conditions. 

    Speak to the GP, you shouldn't have to pay anything. If you contact the GP first, they can send a prescription for the correct Spacer to Boots (through the Spine - Spine allows information to be shared securely through national services such as the Electronic Prescription Service) then Boots can dispense the Spencer (Free of Charge). 
  • BrianMcFaddenfan07
    BrianMcFaddenfan07 Community member Posts: 262 Empowering
    @rebel11 I will later as I've only just found a notification email from scope letter me know that I had a new comment on my post. 
  • rebel11
    rebel11 Community member Posts: 1,671 Pioneering
    Spencer = Spacer, definitely don't ask your Doctor for 'Spencer'.  :) 
  • BrianMcFaddenfan07
    BrianMcFaddenfan07 Community member Posts: 262 Empowering
    Lol @rebel11
    Ty @Teddybear12
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,925 Championing
    Have you been able to receive the support you need and deserve with this yet @BrianMcFaddenfan07? I hear you were hoping a pharmacist might be able to help  :)
  • BrianMcFaddenfan07
    BrianMcFaddenfan07 Community member Posts: 262 Empowering
    @L_Volunteer I was in a bit of rush to get to my job centre appointment and ended up forgetting to go to boots. 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,925 Championing
    Oh no @BrianMcFaddenfan07. Totally understand though and hope you can go to boots soon (fingers crossed!)  :)
  • BrianMcFaddenfan07
    BrianMcFaddenfan07 Community member Posts: 262 Empowering
    I'm gonna try and ring my doctors tomorrow @L_Volunteer
  • durhamjaide2001
    durhamjaide2001 Scope Member Posts: 11,209 Championing
    Let us know if you manage to get hold of your doctors tomorrow. 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,925 Championing
    How did this go for you @BrianMcFaddenfan07? Only if you want to share of course but we are here for you if you do  :)
  • BrianMcFaddenfan07
    BrianMcFaddenfan07 Community member Posts: 262 Empowering
    I haven't been able to get through to my doctors yet, but I need to contact them tomorrow as I need to order my repeat prescription for my antidepressants and metformin. I'm going to see if can get spacer for my new inhaler. 

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