Universal credit report change of circumstances...

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robertt
robertt Community member Posts: 120 Connected
Hello. My rent increased on 11th February. I have reported that on journal by 26th February. I was only asked to upload tenancy agreement along with proof of address as utility bill. Fast forward I haven't heard anything from them apart from automatic message on journal ' proof of housing costs completed '. On Friday or yesterday I have received message on journal that I didn't provide sufficient evidence and my amount will continue as it is. If want to make changes I should report on journal blah blah.. I done it again this morning. Again! It only asked for tenancy agreement and utility bill. I also added note on journal that my address hasn't come it's only an increase. Guys what's going on with UC people?

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  • poppy123456
    poppy123456 Community member Posts: 57,296 Championing
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    Are you privately renting or renting from social housing? If privately renting you may already be receiving the maximum housing element amount for your circumstances.
    I see from other threads you're living with your son, if it's just the 2 of you and you're privately renting then you'll be entitled to the 2 bedroom rate of local housing allowance. (LHA) You can check the rates for that here. https://lha-direct.voa.gov.uk/ It will give you the weekly amount but you'll need to work out the monthly amount because UC is a monthly benefit.

  • robertt
    robertt Community member Posts: 120 Connected
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    @poppy123456 I'm renting privately. I checked housing allowance for my post code and I'm still within the limit. According to local housing allowance there's still £30 per month I'm below for 1 bedroom flat. But UC send message that I didn't provide sufficient evidence. The only evidence they asked was tenancy agreement and utility bill.
  • poppy123456
    poppy123456 Community member Posts: 57,296 Championing
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    If you've already put a message onto your journal then you'll need to wait for someone to respond.
  • robertt
    robertt Community member Posts: 120 Connected
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    @poppy123456 sorry. According to local housing allowance I was within the limit. I was paying £1250 per month and LHA in my area is 1278 per month for 1 bedroom. From February my rent went up to £1350 which is above the LHA for 1 bed. For 2 bed LHA is £1540 in my area.
  • poppy123456
    poppy123456 Community member Posts: 57,296 Championing
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    Although you're entitled to the 2 bedroom rate of LHA, you can't receive more than your actual rent amount. This means that UC will cover all of your new rent amount of £1,350/month.
  • robertt
    robertt Community member Posts: 120 Connected
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    Ok thank you Poppy. I was thinking why did they say " no sufficient evidence" when I uploaded what the website asked me to.