Got a message on UC from enhanced review team

nehak123

I live with my husband and child my husband works and I don’t since I have claimed uc. My husband was on spouse visa so he wasn’t entitled to benefits before, his pay was being accounted under mine and I was on a single claim. He now has the settled status and allowed to claim benefits.
I submitted this proof to Uc and they now sent me this notification. Could it be due to me switching from single to joint claim? I have anxiety and these kind of things just add to anxiety for no reason😩 did anyone else had this before?

Adrian_Scope

Hi @nehak123 it sounds as though they're checking that it was correct that you were claiming single before. When you look at past statements from Universal Credit was your husband's wages accounted for in the deductions section? 

What does the message from the enhanced review team say? 

nehak123

Adrian_Scope said:

Hi @nehak123 it sounds as though they're checking that it was correct that you were claiming single before. When you look at past statements from Universal Credit was your husband's wages accounted for in the deductions section? 

What does the message from the enhanced review team say? 

Hi,
thanks for the reply, yes hai wages have been counted and deducted accordingly since I have claimed UC it was a single claim because he wasn’t entitled to benefits yet. This is what the message says: 

poppy123456

It wouldn't have been a single claim. It would have been a joint claim but you were not receiving any money for your partner because of NRPF.

It sounds like they are just doing some checks on your claim. Did your claim start during the pandemic by any chance? If so then they are checking lots of peoples claims who claimed during this time. It doesn't mean you've done anything wrong. You will need to make sure you answer the phone when they ring and provide everything they ask for.

nehak123

poppy123456 said:

It wouldn't have been a single claim. It would have been a joint claim but you were not receiving any money for your partner because of NRPF.

It sounds like they are just doing some checks on your claim. Did your claim start during the pandemic by any chance? If so then they are checking lots of peoples claims who claimed during this time. It doesn't mean you've done anything wrong. You will need to make sure you answer the phone when they ring and provide everything they ask for.

They did say we are switching your single claim to a joint claim as they had to pay me the single rate because my partner wasn’t entitled to benefits they couldn’t pay me couples rate. These kind of things just worry me, I claimed august 2021

poppy123456

Your claim date would have been when the checks for new claims weren't in place. It's just to check everything is correct and shouldn't be anything to worry about.

nehak123

poppy123456 said:

Your claim date would have been when the checks for new claims weren't in place. It's just to check everything is correct and shouldn't be anything to worry about.

Ah okay, that makes sense then. Thank you x

poppy123456

Marley30 said:

Hello @nehak123

Sorry to butt in , but I received this message on my journal yesterday (on a Saturday!?) and am completely out of my mind (anxiety and panic unfortunately)   but poppy has said they are randomly doing checks..please can I ask you how your phone call went, where they nice ? Or interrogating .. was it lengthy what did they ask you for ? So I can start to get everything ready so I'm not so panicky on the morning of the call I just wondered if you could tell me what it's like and what is needed, I dont want to go out at the moment but I can ask someone to start printing things for me if this is needed..? X

This thread is from March and the member hasn't been active since May so you may not get a response from them.