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Unexpected text from DWP
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shysparkler
Community member Posts: 26 Connected
Hi there, I'm kinda worried because I got a text from the DWP saying they've received the written report of my assessment... but my assessment was in November and they already granted me PIP back then, I received all of the texts last year, I have not had another assessment so how on earth are they receiving another written report?
Comments
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I'd advise you to ring them to ask because they are the only ones that can tell you what's happening. The text could have also been sent in error.
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I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
poppy123456 said:I'd advise you to ring them to ask because they are the only ones that can tell you what's happening. The text could have also been sent in error.
Personal Independence Payment (PIP)
Telephone: 0800 121 4433
Textphone: 0800 121 4493
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Monday to Friday, 9am to 5pm -
I honestly think it would work so much better for everyone if there was an online PIP journal like there is Universal Credit, alongside the phone line because there are things you could take a minute to change but you spend an hour on hold anyway
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Ugh, how frustrating that they managed to get it so wrong @ririri. What a good suggestion for an online PIP journal. Hopefully, one day. Is there somewhere you could provide this feedback to them?Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her.
Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only. -
L_Volunteer said:Ugh, how frustrating that they managed to get it so wrong @ririri. What a good suggestion for an online PIP journal. Hopefully, one day. Is there somewhere you could provide this feedback to them?
Ooh I've got no idea where I could give feedback to them, it almost seems not worth it if I have to send them another letter or if I have to ring them, if they had an email it would be a lot easier, I'm surprised that no one else has suggested an online PIP journal, considering the online service for Universal Credit which allows you to report changes of circumstances etc without needing to go to the Jobcentre or ring them, you'd think PIP would've been the slightly more accessible one in that regard..
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It's frustrating isn't it @ririri, in that way, it does feel like PIP is really behind the times- I'm glad it was sorted in the end, but what a faff for you!Online Community Coordinator
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Alex_Scope said:It's frustrating isn't it @ririri, in that way, it does feel like PIP is really behind the times- I'm glad it was sorted in the end, but what a faff for you!
It really is, isn't it? Although I can't exactly scream Universal Credit's praises either, especially if these reforms come in 2026-2029. The work capability assessment is a horror but I was lucky enough to have a paper-based review so I only had to fill in the questionnaire and submit evidence, didn't need to go to an in-person assessment or one on the phone, that being said, I did have to do a PIP assessment on the phone and that was dreadful, I was one of the lucky ones who got what they deserved but still there are so many problems with the PIP assessment that it can hardly be a good way for Universal Credit to decide whether people should get the 'health element'.
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It does sound like a horror @ririri. Though, sounds helpful that you had a paper-based reviewCommunity Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her.
Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only. -
L_Volunteer said:It does sound like a horror @ririri. Though, sounds helpful that you had a paper-based review
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I hope you manage to find a way to do what you want to do @riririCommunity Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her.
Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only. -
@ririri just wanted to say I do open uni and explained it on my assessment I have disability student allowance and things that help me study and I haven’t been awarded as of yet still fingers crossed but on my report it didn’t go against me and I the assessor recommended 11 points daily and 10 mobility so don’t worry too much x
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ririri said:L_Volunteer said:It does sound like a horror @ririri. Though, sounds helpful that you had a paper-based review
Doing open Uni part time will not affect your PIP. It's not even a change of circumstances that needs to be reported.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
lizziejane said:@ririri just wanted to say I do open uni and explained it on my assessment I have disability student allowance and things that help me study and I haven’t been awarded as of yet still fingers crossed but on my report it didn’t go against me and I the assessor recommended 11 points daily and 10 mobility so don’t worry too much x
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poppy123456 said:Doing open Uni part time will not affect your PIP. It's not even a change of circumstances that needs to be reported.
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