Phone call to say visiting to deliver a letter — Scope | Disability forum
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Phone call to say visiting to deliver a letter

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angelcakes
angelcakes Community member Posts: 2 Listener
in Employment and Support Allowance (ESA)
So i got a phone call from a lady who didn’t really give any information other than they were from dwp and would be visiting on Wednesday. When i asked why she didn’t really elaborate when i said okay my heart is pounding sbe just said coming to deliver a letter then i can go about my day. 
I have been on ESA for years and never had someone come to my home, last time someone thouvht it would be nice to report me maliciously i had to attend the local job centre. 
Does anyone know why they would call to say they are coming with a letter? My anxiety is through the roof and had panic attacks since the call. 
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  • poppy123456
    poppy123456 Community member Posts: 54,724 Disability Gamechanger
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    I've never known anyone from DWP hand deliver a letter before. If it was me then i'd be ringing ESA to ask what it's related to.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • angelcakes
    angelcakes Community member Posts: 2 Listener
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    Thankyou for your reply Poppy.  I think i will call tomorrow. I have just never had this before. And she was pretty calm on the phone and said “i need to give you a letter then you can be on with your day” and she needs ID aswell. 
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