Hi, my name is ingit21! Why was I refused road tax exemption at the post office?

ingit21
ingit21 Online Community Member Posts: 1 Listener
edited April 2023 in Transport and travel
My certificate of entitlement for car tax as ran out last year, i have bought a used car went to tax it at the P O &they have refused me.  i thought i should have been examined after 4 years but have heard nothing any ideas why this has happened pls

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    The reason you were refused was because when you change your vehicle you need a new certificate of entitlement. You can't use the same certificate you previously used. If it's PIP you're claiming then you'll need to contact them to ask them to send you another.

    Personal Independence Payment (PIP)

    Telephone: 0800 121 4433
    Textphone: 0800 121 4493
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Monday to Friday, 9am to 5pm

  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    Hi @ingit21 and welcome to our online community, how are you doing?

    Do you better understand what happened now? You might find it difficult to get through on the PIP helpline as it seems to be very busy right now, but please do keep trying :)

    Just to let you know, I've moved your thread to our Transport and travel category and renamed the thread to help others in a similar spot find it.

    Take care and keep us posted with how you get on.

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