Universal credit 3rd party debts (council tax arrears)

emma2880
emma2880 Online Community Member Posts: 20 Listener
Hi, I had a message in my journal this morning that said they have agreed to pay my council, council tax arrears, I have phoned uc and asked roughly how much will be taken and they had no clue! I already pay a advance repayment and a budgeting loan repayment so this will be the 3rd debt taken, I have looked on the Web but can’t find how much they can take for council tax arrears, could anybody help, I suffer with anxiety to the point I’m physically sick and waiting a week to find out when my statement is ready to view seems like a lifetime. Many thanks in advance.

Comments

  • bg844
    bg844 Online Community Member Posts: 3,883 Championing
    When phoning you are actually speaking to an outsourced call centre, the figure is 5%. 
  • emma2880
    emma2880 Online Community Member Posts: 20 Listener
    @bg844 thankyou for that although someone has just said 25 percent so now I’m confused 🤷🏻‍♀️😆
  • emma2880
    emma2880 Online Community Member Posts: 20 Listener
    Sorry I correct myself the comment after yours took me to a link and it states 25 percent 
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    emma2880 said:
    Sorry I correct myself the comment after yours took me to a link and it states 25 percent 
    Note too that the maximum is 25% of the standard allowance only (not 25% of your total maximum entitlement).
  • bg844
    bg844 Online Community Member Posts: 3,883 Championing
    emma2880 said:
    Sorry I correct myself the comment after yours took me to a link and it states 25 percent 
    As calcotti has said, it’s 25% maximum of your standard allowance for all debts. The 5% figure is the maximum for Council Tax arrears.
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    bg844 said:
    emma2880 said:
    Sorry I correct myself the comment after yours took me to a link and it states 25 percent 
    As calcotti has said, it’s 25% maximum of your standard allowance for all debts. The 5% figure is the maximum for Council Tax arrears.
    Thanks bg844. I didn’t spot the limit for CTR.