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Is there a time for award text

Callum17

Can you get the text Any time or is it a specific time

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gigi77

Hi @Callum17 it generally tends to be just in the few minutes after 8.00am

Callum17

Why is this can you not get awarded later on in the day

gigi77

I think what it is I personally think from my experience and recent dated letters/text s that these texts are preloaded for want of a better word the day before they’re sent out. That’s my assumption from what I’ve read and what I’ve experienced.

gigi77

For example, I had a text message 8.03 may 26th saying they had not made a decision yet, then on Monday 29th may bank holiday Monday I had a text at 8.06 telling me I had been awarded text when I recieved my award notice on the Friday my pip award notice was actually dated may 26th

gigi77

Likewise when I had text message on the 12 may to say DWP had received my assessment report, the DWP actually had received it on may 11th

poppy123456

The likely reason is because when a decision is made it takes up to 24 hours for it to show on the system. The following morning when the systems have updated it automatically generates a text message if there's an award for a new claim.

Callum17

Okay I had the text on Monday morning had my assessment on the 15th May
and they received my report on the 22ND May I have had a copy of My report as I Requested It And It’s Good The Points I Added Are High

poppy123456

It can take up to 12 weeks for a decision to be made after the report was returned to DWP.

Callum17

Okay I did ring today they told me it was with a Named Case Manager ?

poppy123456

Case manager is a decision maker. Yes, your file is usually sent to them and put into a pile with all the others once the report is returned.

Callum17

Yes just hoping it will be decided soon etc do they usually go off the report or not and yes most people after the text seem to get a response pretty soon

poppy123456

Mostly they do but not always.

gigi77

@callum17 with mine they went with my assessors report Barr the award duration the assessor recommended 2 years but I got awarded 3

Callum17

@gigi77 thanks hopefully her back soon

poppy123456

gigi77 said:

@callum17 with mine they went with my assessors report Barr the award duration the assessor recommended 2 years but I got awarded 3

That’s because the assessor recommends a review date. The decision maker then adds one year to that. Reviews are anytime from a year before the award ends.

gigi77

That makes complete sense now you mention it poppy as the award says 3 years but will start review any point from May 9th 2024 onwards which fits .

gigi77

Sorry 2025 onwards

Callum17

Starting to think I won’t get it maybe overthinking my report is good I scored high points just worried with it taking a While

gigi77

Honestly Calum I’m no professional and I’m new to this as much as anyone else. But from what bit I know if the system and what other info I’ve read that in the majority of the cases they go with assessors report. I think it would be highly unlikely if you’ve scored high, for the decision maker to decide you get much lower score. The wait is hard, I was forever waiting for my phone to ping just after 8am it consumed me. I totally get how you feel.

poppy123456

Yup, they mostly go with the report. One of the reasons why it's not usually a good idea to request the report is because exactly this reason.. it makes you feel more anxious.