Sending fit note online (ESA)

Luna23
Luna23 Online Community Member Posts: 24 Connected
Today I'm starting my UC claim and New style ESA claim. I've got to the part where it asks you to upload the fit note but it just says 403 Forbidden when I press the upload button. I've tried it on PC and phone and I get the same message. What can I do about it, is there someone I need to contact? I don't cope well with phone calls.

Thanks

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,032 Championing
    For UC all of this can be done through your journal once you've submitted your claim. When you do the application make sure you report your health condition. Once you have access to your journal you will see on your "to do list" report a fit note. Click on that and put in the details of your fit note.

    Can't help about sending the fit note note online for your ESA claim. However, once you've claimed you can send this by post or you can take it with you when you attend your local Job centre for your first appointment.
  • Broreb1981
    Broreb1981 Online Community Member Posts: 190 Contributor
    I had an issue mine wouldn't upload. If you can, take a photo of your fit note then try to upload it that way it might work. Mine didn't say forbidden though so it might just be a blip with the system. 
  • Luna23
    Luna23 Online Community Member Posts: 24 Connected
    Yeah might be, thanks both for your help. I'll keep trying, can't afford a printer so it will have to be digital.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,032 Championing
    You don't need a printer for either. For UC you just need to put the details of the fit note into your journal. For ESA you can just take a picture with a phone (assuming you have one)
  • Luna23
    Luna23 Online Community Member Posts: 24 Connected
    You don't need a printer for either. For UC you just need to put the details of the fit note into your journal. For ESA you can just take a picture with a phone (assuming you have one)

    Oh that's good to know, yes much easier thanks